Oct 7th Update: I've finally received my vehicle title by mail, after a delay of 4 months. I decided to contact the NY DMV to inquire about the delay, and they informed me that the title had been returned back to the DMV due to the absence of my apartment number in the address. After confirming my address, complete with the apartment number, they agreed to resend the title. A week later, I received my title by mail. If you're also experiencing delays, I suggest reaching out to the NY DMV as they can assist in resolving the issue. One suggestion to this business for improvement would be to reconfirm the address including the apartment number during the registration process to prevent such minor errors. Overall, I highly recommend this service. The staff is very friendly and willing to help as much as possible.
I had an exceptional experience at this business today when I visited to register my newly purchased vehicle. Sumit, the associate who assisted me with my vehicle registration, was truly remarkable. He demonstrated extensive knowledge about the entire process and was incredibly helpful in explaining it to me. He was attentive to my specific needs and made sure I had a clear understanding of the requirements.
Sumit efficiently collected the necessary documents including the vehicle Bill of Sale, transfer Title, my out-of-state driver's license and Social Security card. Remarkably, within just 10 minutes, he completed the entire process and I left with my new registration and plates in hand. The best part was that their charge was only $125 above what the DMV would have charged me. The convenience and time saved were well worth the small additional fee.
Feel free to bringing cash to make the process smother, but they also accept cards for a slight extra fee. Throughout my interaction, Sumit treated me with the utmost professionalism, ensuring that my needs were met efficiently and effectively. I am confident in recommending this business to my friends and family for any of their DMV needs. They will undoubtedly receive the same exceptional service I experienced today.
Thank you to Sumit and the entire team at the business for providing such...
   Read moreIf i could give negative stars - I WOULD! Worst experience. I called ahead of time to ask what documents were needed to replace my license plate after losing one of them. They told me “just come in with yourself and the plate”. I walk in and was told i needed more documents. I go home and return the next day with the documents. Walk in again and MORE DOCUMENTS NOT MENTIONED BEFORE are needed. I go home and return a few days later. I walk in and after all documents requested from the 3 visits, they say they are unable to get me plates due to an expired drivers license of the owner of the car. NO WHERE online does it say that this can not be done. We had other proof of ID besides the expired license. We called another DMV express location and my plates were given to me in 15 MINUTES from getting there!! ALSO cheaper. This location wasted my time. Do yourself a favor and go to any other DMV express...
   Read moreIf I could give negative stars I would. These people are so dirty the office has cigarette buds in the hallways it’s smells like mold and not to mention the staff whom are not going to help you complete any service unless you are the same ethnicity as them (Arab/Hindu/asian) don’t bother coming here because they are not willing to complete any services for you and will not even look up your information. When you walk in there are a crowd or employees or relatives none of which are working they are just playing on what’s app. I know this is true because the office is so tiny there’s on space for two people to sit and the three/five employees share these iPhone they pass around probably to get their reviews to 5 stars. Would never return here not even a...
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