We ordered wine for delivery through a delivery app and they only had half of the order. We called and first spoke to someone who said he had to talk to his manager. We called back and they ignored our calls. Once we called s third time we were told we had to come and pick it up - but we payed for the delivery service!!!!! Then we were told that they would deliver it but they never came.
The customer service was lousy, they got the order wrong, lied about delivering the rest of our order and never called us back. We got deliveries from them before with no problem but either they have new management or in my opinion they never really cared about their customers and we just lucked up before Buy from someone else who will treat you with respect!!!! It is true that we purchased from this business before which is why the response we received seemed a bit outrageous.
The owner responded to my review with a few incorrect facts- we had to go to the store to pick up the item that got left behind. The item WAS NOT PROVIDED AS A COURTESY SINCE WE HAD ALREADY PAID FOR IT IN THE...
Ā Ā Ā Read moreThe people running the store are extremely rude, they yelled at me while I was parking into the parking lot for the store. Then, I told the man I was coming into the store and he scoffed at me. While Iām the store he was giving horrible looks. I felt super uncomfortable and wanted to cry. I just wanted to purchase a bottle for my friend as a gift. Would not recommend this place. Thereās another liquor that isnāt too far away and the customer service is a lot better. I hate leaving bad reviews but this interaction...
Ā Ā Ā Read moreBeware!! Do not shop here racist workers, I was racially profiled several times that Iāve been here that I no longer feel comfortable going there to spend my money. Avoid this business there is another liquor store few blocks away with way better...
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