Ordered wine for my mothers birthday. I called to change the address and they argued with me stating I needed to call Uber or DoorDash… however I ordered through THEIR website. They were “able to change the address”. Quotes because when the driver delivered the alcohol, it wouldn’t accept the new address because they NEVER changed the address and instead gave the driver the new address in a post it note. This store is disorganized and a mess. Never spending another dime here again. Meanwhile they still took my money after the order had to be returned to them. Immediate dispute...
Read moreREVISED. Low-key SCAM. Ordered a bottle of Opus one ONLINE, confirmed by the store. Two different stories told by employees. First, they told me they ran out of stock, and said they would refund. A few days later, called again, asking about the order, and the person told me they don't even have an online store and hang up.
Update: The order was refunded, I am not going to twist facts.
But the baiting technique you are using to trick people with these scam-like click bait, it just disgusting....
Read moreI strongly recommend never to order from this establishment; they are the rudest and most disrespectful I have ever encountered. I ordered a bottle of scotch online for delivery and was charged for the product to be delivered and I have not received what I had paid for. I phoned and inquired and they hung up on me three times. I will contact the BBB against this store. I will never order from them again and I suggest to everyone to...
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