Bank of America (with Drive-thru ATM) — Attraction in Newark

Horrible experience at this branch. My husband and I went to open an account. The lady said she was not giving any appointments as they were very busy but that she would call us back later that day with a date and time. As she did not call us, we came back another day to inquiry about it. As soon as we entered the bank, same lady told us to get out because we were blocking the door in the most angry and arrogant tone possible. At this point I wanted to leave ( honestly, who wants to stay and open and account after being treated like garbage) but my husband wanted to wait and give them one more chance. As soon as my husband turn came and one of the representatives started the process to open the account, she got a call saying that they were too busy to open new accounts because they have to prioritize their existing customers and just to tell my husband that they would call him or just to come back another day. Don't waste time with this bank. If you go to chase, Tdbank or Capital One Bank it is a completely...

I write this review as I wait in another massive line trying to make a deposit. This branch and bank for that matter never fail to aggregate me. Always one bank teller working while everyone else walks around, back and forth, or sit at their desk pretending to work. You would think they would have a few employees step behind the booths and offer assistance to customers but I guess that would be to difficult of a concept to grasp.

I refuse to bank with BoA and this branch, but unfortunately for me, I have to drop off rent for a landlord...

Terrible experience with a female teller in her late 40s. She was rude. Not helpful at all as if she was doing favors for others for free. She was treating other customers who speak her language nicely but acted in a hyper way when she was trying to serve me. I complained to the manager about her behaviors and she assured that she would talk to her. I also promised her that I won't come to that branch again after that...