Kids Place — Attraction in Newark

This place horrible!!! Don’t believe all the great reviews, they all must be employees of the store. This store has horrible customer service, managers and ownership. When they are open you have to look for someone to help you because they are always under staffed and they barely know where anything is, you’d be better off looking for it yourself!! On Monday, February 25, 2019, I arrived at the store at 1:30 pm (I usually go early morning) but the store was closed with a sign that states the store was will only be open on Mondays 1-7pm & Tuesday-Friday they will be closed. No one was there and the store was closed!!! I called the other store and an employee told me I would have to come back at 3:30pm. I asked to speak with a manager and the manger stated that one employee that was scheduled to be there is sick and they have to wait for the “afternoon staff” to open the store after 3:30pm. How inconvenient and unprofessional are the managers and ownership of this store. Also, This is the only location that has Newark Public Schools uniform on site, don’t let them send you to another location because you will have to order them and wait 2 weeks for them to come in. Kids Place needs to get it together or Newark Public Schools needs to move their...

Horrible customer service, we waited in front of the sign that says do not enter ask for assistance, meanwhile 3 employees with kids🙄at work all on their phones right next to us didn't feel the need to ask us if we needed help. They completely ignored us so we had to ask for help which seemed to be more frustrating to them than anything else. We were told the logo is just $2 which was completely false as it was 4.99. At the cash register we were surprised and when asked about why the price is different they blamed it on us not reading all.the signs and the school who was supposed to tell us,what?? Really?? You are supposed to give customer service and be helpful not rude and disrespectful, telling me you are understaffed when there were just 5 people in the store. NO YOU WERE TOO BUSY BEING ON YOUR PHONES. Never...

This business doesn’t honor schools, families, students or the community they serve. Unfortunately, this is one of two providers for the uniforms that I needed. Do not go there. This place is filthy, disorganized, and their store hours are not posted truthfully. It was 5:50 pm and there were at least 30 parents standing in line, with their children, who were not let in. I was able to get some of the items for school, however, they didn’t carry the sizes that we needed. The store employee who rang me up was beaming with negativity. I am still in shock. I expected the customers to be enraged because of the blatant disregard, but that was not the case. It was the employees. They seem to be miserable. Next time, I will go to the mall and get the polos and...