I book a room at the TRYP by Wyndham in Newark NJ.. I thought I was going to be staying at a great hotel.. But I was wrong.. A stay there to get some rest before I was called out for work which my job requires myself to get some good rest.. I had to get a room after room after room because it was extremely cold in each room.. I reported that the heat isn't working in the 1st room.. Was told that give it some time.. It would come on but it never did after hours.. So they told me they was going to do something about it but still nothing came out of the vents . Was told to come down and get another key for another room.. Which someone from front desk escorted me back upstairs into my room which I told him that this room is freezing cold as well.. And remind you that all the rooms have thermostat that reads off how cold the temperature is in the room and it's displayed 66 degrees.. I was told to give it some time and the heat will come up and he set it to the highest temperature which is 83-84 degrees.. Well some time went by and it was about a hour or two before I had to call back downstairs to the front desk.. And was told with a attitude to come down and get another key for another room.. I goes downstairs to front desk and the receptionists tell me that there's no one else complaining about the room and how cold they are.. I replied that you can go upstairs and feel how cold it is and also the thermostat reveals the temperature on how cold it is.. So the 3rd room finally was more comfortable after the heat took a while to come up But now at this point.. I'm due to go back into work a couple of hours later.. I called downstairs and asked for a manager to find out if there was something that can be done by reimburse me or accommodating me for another night free and also asked if I was able to get a late check out cause after work I was going to come back and get some rest since I didn't get to enjoy my stay there and get my any rest sleep.. But they told me no.. In fact came downstairs in the morning or call and the manager would be here and that person would be able to help.. Well I called while I was on my way back to hotel afterwards of leaving work and the guy on the phone was nasty to me after I told him I definitely deserve to be looked out for what was out there control cause they don't own the place or was responsible for the mishap because they just work there so there was no need for him or anyone to get all pissed off with me cause I made a complaint.. So I was told to call back or come to front desk after 9.. the manager would be here.. So I called at 10:10am and there was no management around or in work I was told and for me to email someone if I had issues.. I told them I would like for them to reach out to managers or management and explain what happened and to give me a call before check out.. Well no one did And I called back and front desk said hold on.. I'm calling the manager now And get back on the phone and said.. Someone will return your call soon.. Hours go by.. Now it's 3:10 pm and I called back and the lady that answered.. Yells at me saying.. We're not going to be giving you anything.. No money back.. No free room and to don't even call back or come cause you complaining about our rooms being cold and you booked the reservation and should have read the terms.. and before she hung .. She responded by saying calling me with this garbage.. don't call back bothering me again.. So I called corporate and place a complaint.. So this place doesn't deserve anymore staying there doing the winter while it's cold.. The rooms are freezing and if the room that have the heat that works.. It's going to take some time to get some heat in there and it never reached the temperature of the max which was set at 83-84 degrees.. Maybe if you keep it on all day and night but I never got the chance to feel it cause they wouldn't allow me to stay another day or night there to enjoy and get the opportunity to experience the stay there.. Which I was very surprised.. Not a good place to visit