Mascot Hall Of Fame

I’m a regular there because I’m a home health aid so I have a client I bring her every Wednesday for her senior group on the third floor and I’ve always loved the environment and the employees and never had any problems. 10/20/23 my friends and I brought our kids to celebrate their birthdays and the kids and I had a blast. Until the oldest kid came and told us that a staff member said stop running or else go find your parents. This was after a birthday party behind us was finished. Everybody was running around it’s a kids play area. They are very respectful kids. But no adult came and said anything to us and we were watching our kids the entire time. We also ordered food spent pretty good money on food there I might add and my hotdog was forgotten for a while and the pizza took way long than expected for 2 “personal pan” pizzas. Now when we started singing happy birthday to my one year old they were cleaning up to close so we were trying to do it in a hurry and they just watched us the whole time and told us we couldn’t because we had the cupcakes I apologized and already had them out so I quickly let the kids eat them. After we cleaned up some of the kids went to check out the gift shop but we told them no but afterwards the staff was checking to make sure the kids didn’t take anything which was very offensive. We never asked for a manager but one employee brought him out and I asked him about the no running thing…which I might add there’s no signs saying the kids can’t run it’s a play for kids. I told him I met one of the biggest contributors that helps keeps this place open and I’ll let him know about the discrimination we’ve experienced. I really liked this place and was disappointed. I’ll bring my client back because that my job but other than that I won’t recommend this place to anyone. I was discriminated against.