DaValle Jewelers — Attraction in Norwood Park Township

I purchased an engagement ring (lab grown diamond) from here and could not have been happier with the experience/result. I spent months searching both online and in store until ultimately finding DaValle. Originally, I was certain that I’d be purchasing online as the prices seemed to be much cheaper, but I was hesitant to do so as I would always prefer to see the product in person prior to spending a large amount. This all changed once I found DaValle, and specially, Jim who is one of their employees. Jim couldn’t have been better, from start to finish he ensured that everything was done exactly how I wanted. I had pretty specific needs and he went above an beyond to ensure that those were met - he also ensured that everything was done in a private manner so that my (now) fiancée had no idea that I was shopping — I.e. asking if we shared a phone/credit card so that my significant other wouldn’t see any voicemails or activity on the statement. This meant a lot as I was so caught up with engagement ring shopping that I didn’t even think of the little things and how those could ruin the surprise! On my first visit, they had a few options which fit my needs, but I wasn’t 100% sold on them and Jim was able to quickly order a multitude of diamonds that fit my requirements, which I then came in and examined with him to see what worked best for me. He was very honest and straight forward on his opinions and we were able to find one that my fiancée is beyond excited to have. In the future, I won’t even bother looking elsewhere as I know we found a reputable store that will always do the customer right - and at a price that even beat online retailers!! We’ll certainly be getting our wedding bands from this location. If you’re on the fence, please visit here and...

The only reason I m giving this place a 5 star review and not 1 it’s because of the sales associate Marg, she is the sweetest! She spent time with me picking out jewelry, chatting and laughing she made me feel very comfortable and at ease, truly a beautiful human being inside out ! Unfortunately I could not say the same for the owner of the shop which has 0 customers skills and quite frankly he shouldn’t even be on the floor chatting with customers! My family purchased from them in the past and they knew the old owner which I believe it’s his father ! Well he made me feel like I was a scammer which made me feel very uncomfortable also his attitude made me almost walk out of the shop! and the only reason I went through with the purchase was because of Marg ( we all need a Marg in our lives ) when I got home I expressed to my parents the rudeness of the owner and that’s not how you run a business in a professional matter specifically when there is so many competitors with better professional business skills then him!

Update : I went back to the jewelry store to see Marg ( I always love seeing her and her bright personality)and I purchased a tennis bracelet, the owner was kind enough to size it complimentary for me . I thought that was a really such a really nice gesture that I really...

Absolutely wonderful! Had the best experience when purchasing my engagement ring! They went out of their way time and time again to get the best diamond for the ring as well as help me custom design and create the ring I had imagined! After it was all said and done the engagement ring was perfect in every way! Even after the fact, when my now fiance said yes, I had to get the ring re-sized and they did it for me with no charge. Overall, I had an amazing experience working with Rose and Dennis at DaValle Jewelers, they helped me with any questions and concerns and pointed me in the right directions when I came to them with my ideas and my budget! Can easily say I got the best bang for my buck after it was all said and done, I went to multiple other jewelers ranging from those you see on commercials to other family owned stores and I am happy to say I found and went to DaValle Jewelers.

Again I want to thank Rose for working with me personally throughout the entire process, and for her hard work and dedication to helping me get the perfect ring! Also I want to thank Dennis as well for his help and guidance, and finally a thank you to his...