Taco Bell — Restaurant in Norwood Park Township

My son and I waited 30 minutes behind another customer at the drive through on Sunday 12/29 4:55 -5:25pm. I am not sure what was holding up the car ahead of me. Note to workers: It’s ok to tell the customer with a problem order to pull up and allow the customers behind them to receive their food. After 10 minutes I wanted to just leave the line but of course the lane was constructed too narrow and 2 cars were behind me. The driver ahead of me had no awareness that he was inconveniencing people behind him. All of this for Taco Bell food!? After the 30 minutes I just drove past without my food since I had not paid yet. Could you imagine how cold it would have been? I kept it classy and just waved as I passed. I made a right turn and went 100 feet to McDonald’s and told the drive through attendant the story. He couldn’t believe it and just laughed out loud. I will never go to any Taco Bell ever again. This experience does have a silver lining. My eating habits and health...

September 30, 9:42 PM I drove into the drive-through there was no one behind me so I was completing my phone call and then I decided to pull up when I saw someone come behind me so that I could place my order when I went to place my order I asked for the Chalupa meal The girl was super rude and passive aggressive. She said we have multiple meals with Chalupa so I said OK can you give me a second so I can just check to see which one and I found it and then I asked for like a side of beans and she was like a side of beans as if I asked for something outlandish I explained to her I'm aware that I need to pay for a side of beans where she again responded very passive aggressively. It's like I get it. You know being customer service sucks but by no means was I rude or annoying to her and by no means should be she be treating people this way it's super annoying and super rude if you don't wanna work in customer...

I placed a mobile order, and received notification that my order will be ready at 8:40pm. I go in at that time and after waiting 5 mins an employee asked if I had a mobile order and I replied yes and gave my name. You hear her tell her co-workers that I'm there for my order so as I stood there customers that ordered after me received their order before me and they basically took care of all the customers at the drive thru. I ordered a $5 cravings box so it was not anything complicated and they had at least 5 employees working with 2 going on break. Another 5 mins pass and the employee gives me an empty cup for my beverage, Finally after waiting 15 mins an employee says "Here ya go" and I finally received my order. The least they can do is apologize for the wait. 15mins for a simple fast food order is unacceptable. They get 1 star for getting the...