RIDETRIBE Indoor Cycling (Hyde Park) — Attraction in Norwood

I must say I am extremely disappointed in the lack of safety precautions in place at the studio.

I was one of only 3 or 4 riders wearing a mask in the locker room pre and post-ride. There was only about a 5 minute gap between the two classes since the previous class ran over. When i arrived at the studio 15 minutes before my class time, the instructor was still dismissing groups of riders. I highly doubt the 5 minutes between dismissal of the previous ride and my ride was enough time to sanitize the entire studio and locker room - and i know for a fact the locker room was not sanitized between classes as i was waiting in the locker room the entire time watching. On the Cyclebar facebook page, they said that the fans would be turned off to avoid additional air spread, however all 3 fans were on the entire class. The class was not dismissed in a staggered way which led to overcrowding in the locker room. Sanitizer was not required before or after class nor was I even given the option for any hand sanitizer before or after class.

The studio employees are not strict about face coverings when entering or walking around the studio. This is unsettling considering the only way face coverings are functional is if everyone is wearing them to protect one another.

Additionally, the bikes don’t seem to be spaced out appropriately. I was able to touch the bike in front and behind me indicating i was not far enough away from the other riders.

Overall, i felt extremely unsafe during my time in the studio. I hope they can get their act together or they will just be contributing to the spread...

Overall I had a great experience at this CycleBar location. Every person and trainer I interacted with was friendly and made me feel welcomed. Also, something really important to me is that even though I was very new to what CycleBar was and how to use the equipement, I never felt embarrassed or that I couldn't ask for help; I never felt less than which to me is extremely key in my experience with new things. I did unfortunately need to stop going due to extenuating circumstances, and while I will admit the cancellation process was not straightforward, as I found in order to cancel I needed to go into the location itself (this is the policy for all CycleBar locations, as well as in most cases you will need to be mindful that you'll need to cancel 30 days in advance as to not incur an additional last month payment). That said, once I came into Hyde Park's location, there was just a quick and simple form I needed to fill out and when I asked for additional help due to my particular situation, I was told the Manager would call me the next day to help with my request. As promised, Ben, the General Manager, was diligent in calling me the next day and was extremely helpful! He listened to my particular situation and helped me accordingly which I'm extremely grateful for. For those reasons, if you're thinking about getting into CycleBar or trying it out, I HIGHLY recommend this location. Great staff who are welcoming and...

I recently joined CycleBar HydePark so I can get my exercises in during the cold weather. I'm an outdoor biker and walk/runner, but it's just not been possible lately. I went for my first free ride and the staff were super friendly and welcoming. I'm a bit introverted when it comes to group workouts, but they made me feel comfortable. Ben (manager) is always smiling, helpful, and kind!

The workouts (been to 3 so far) have been challenging but more fun than any other workout I've done before. The music is fun (sometimes themed so you know what music style you're getting into!) and the workouts focused on cycling to the beat. I'm very music motivated so this works really well for me.

The workouts incorporate more upper body strength than I realized, with push-up movements and bar lifts (both to the beat of the music).

A towel is provided on each bike, and the changing rooms are equipped with towels, private showers, soap/shampoo/conditioner and other stuff. This was a nice bonus as I can do this before work.

Overall I'm very happy with my investment in workouts at CycleBar HydePark. The fun workouts, awesome staff, clean facilities and changing rooms... can't really ask for more!...