adidas Outlet Store Waipahu — Attraction in Oʻahu

Used to rate this store a 5. Been shopping here since 1996. Been buying Adidas since 1984. It is an Outlet store, so of course stock will never match online or retail. Outlet stores get unsold stock and leftovers. That's why you may not find your sizes. I have loved this store and staff, even had family who worked here. Had a recent run in with a Manager, and he embarrassed me a bit and basically told me what he was not going to do for me in the future. Well....guess I won't be going back to this store anymore. Still rate a 3 because I love Adidas and most of their staff. Atleast now I can stop buying so much Adidas. I have enough Adidas to open a...

Some staff helpful however....look over shoes before you wear. Bought a pair of shoes for my son. He wore them one time and we found a hole where they were not stiched correctly. I had my receipt and tried to exchange them.... they said they could not do anything to exchange for the same pair!! Only thing they could do for me is to give the customer service number and that was a joke!!! Customer service asked me to send back for a store credit via mail and take 3 photos of the shoes and receipt and email to company. What a waste of time and resources Adidas!!!! Such sad...

Went to buy some running shoes, I had 4 pairs picked out that I liked and wanted to try on. Couldn’t find my size (women’s 8), all I was seeing was sizes 5 and 6 on display. I asked an employee if they had more in back. He scanned all 4 pairs and the scanner showed that they all had over 20 pairs of size 5 and 6 in inventory and zero in stock for anything larger than a size 7. I had to buy shoes online. Employees were nice but whoever does the ordering for this store needs to chill out on the small sizes and get more variety. Pretty disappointing for an...