I used the mobile app at 11:00 AM this morning and it gave me an appointment time of 12:30 PM. I arrived at the Supercuts at 12:20 PM. I was then told that I would need to wait until 2:00 PM!!! Are you kidding me!?!? I needed to wait another 1 and half hours!!! There was only one other person waiting in the store. I was told that there were numerous other people that had called in that were ahead of me. What is the point of the mobile app? This is some of the worst customer service I have encountered. I have reported this problem numerous times before. PLEASE get this mobile app fixed or train your people in the store.! DO NOT USE THIS...
Read moredue to wearing a mask Iris worked around it..after I got home noticed front area around my ears 3" still uncut on both sides. how did she not notice that? at the register they charged a sanitization surcharge $3.95. really? this is the 1st place I've gone into to charge for something I totally did NOT utilize, so whats up with that charge? a ripoff! i'd like a refund on my cc please. at no time was I ever given any sanitization anything, so am bamboozled by it forced to pay for something I didn't get. ...
Read morePerfect Stylist Bobbie at Supercuts Aiea Heights is awesome 🤩 and filled with the true Aloha 🌺Spirit! She’s extremely Professional, Friendly, Expert in Beauty and I am so thrilled 😁 with my hair color and style! She makes me feel 10 years younger🌹🌸! She also listens carefully to what your needs are and she is a great conversationalist 😄. I am so extremely Happy 😊 that I found Bobbie! Yay! I look forward to our beauty appointments! If you’re looking for a new Stylist—book an appt with Bobbie! You ‘ll be so...
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