O'Reilly Auto Parts — Attraction in Oak Harbor

O’Reillys is most definitely the BEST auto parts store in town! I can say that, because MY OPINION IS based off MY OWN, PERSONAL experiences 100%! I’ve been to both NAPA & AutoZone IMO (in my opinion), they don’t have the friendliness, low prices, QUALITY products (in all honesty, NAPA DOES have quality products) & other things that just “don’t rub me right” or in other words…. I don’t like their atmosphere or vibe….BASICALLY the COMPLETE OPPOSITE FROM O’REILLYS! I mean, don’t get me wrong, it could just be me….

Correct me if I’m wrong, but I can understand a worker asking me questions about what I’m looking for, in order to help me find what I’m in need of but I’m the kind of person that likes to go up and down each aisle to check out what else they have. Mainly in hopes to come across something else that I might’ve forgotten about from another project…… car or not.

Idk (I don’t know) WHY some employees take “my need to be left alone so I can be an independent customer” into the following scenario……: (S.A.=SalesAssoc)

•S.A.: “Welcome, how may I help you??”

• My RESPONSE: “No, I’m just going to browse, but if I need ya” • They hear: “I’m here to steal things, PLEASE follow me around and if it’s not too much to ask, stare at me from a hidden position & maybe even come over to where I’m at and pretend to restock shelves but make it SUPER obvious cuz I will catch you watching me ….. not to mention, not only does that item NOT BELONG THERE, BUT YOU’VE BEEN IN THAT SAME SPOT, RESTOCKING THAT ONE & ONLY ITEM FOR A LONG TIME NOW…… BUT you’re SOO OBLIVIOUS, it’s really painful to watch” YES, this scenario has happened several times everywhere else •NOW OFFENDED Me: “Ok, I’ve decided to spend my money elsewhere, hopefully you’ll be able to get some better manners & possibly better stealth technology, have a good day… thanks for the entertainment!” •S.A.: “Excuse me sir. Please take the items that you stole!” •ME: LIFTS SHIRT & JACKET….. DROPS PANTS & DOES A 360, STRAIGHT [{(LOOKING LIKE THE CHARACTER, BUTTERS FROM “SOUTH PARK” WHEN HE GOES PEE, EVEN IN THE PUBLIC BATHROOM…. DONT KNOW WHAT IM TALKING ABOUT?? WELL, YOU’RE ALREADY GOOGLING IT, RIGHT? NUFF SAID ✌🏼**)}]

SHOP O’REILLYS! THEY DONT FOLLOW YOU AROUND LIKE YOUR A CRIMINAL &...

Have been getting my parts from this store for many years, but over $35.00 worth of defective seat covers, I will never be back!! Purchased some Dickies seat covers, and when they came apart at the seam after just a few days, I was told by Angela at Orielly, to bring them back and she would warranty them, “no problem”. When I did bring them in, I asked for her, and that is all I got was a problem, and a whole bunch of attitude, as if I did something wrong. I did inform her I, also, needed wheel bearings and seals for a trailer, when the seat covers transaction was done. She told me if I wanted them, I had to go behind the counter and get them myself. I finally found the bearings, but unable to locate the seals, as she refused to help me with looking up the number, or pointing out that they were in a bubble pack. With three counter people, and four patrons, including myself, they were not very busy at this time. I asked for help with the seals, Angela threw up her hands and told me I had to wait 10-15 minutes while she walked away to another customer, that she was done with helping/not helping me. I asked if this was how she regularly conducts business, and replied, it is today. I called orielly head quarters and explained my experience. I was informed this was very unsatisfactory, and would be dealt with. I requested feedback, to base if I would ever go back, and received none. I attempted, several times to contact the district manager, Jeff, with no reply. I assume that this kind of behavior is okay by their standards, but I personally will not be back, and warn anyone that if you go to this store, make sure you know what you need and where it’s at! Or, can just go to one of the many other parts stores in town. Poor customer service, and no follow...

Short version: There's an Auto Zone across the street. Go there.

Long version: Free battery testing sign on the window. I go inside and there's 2 cashiers each helping a customer. Once the one cashier was done with their customer, I asked if I could get my battery tested. Noticing that there was one customer that walked up behind me in line, and the other cashier was still with their customer, he asked if he could check them out. I agreed. While checking them out, roughly 3-4 more people got in line. The other cashier was still helping their customer, so when the cashier finished helping the guy I let in front of me he motions for the next person to come up. I asked him when he was going to check my battery. He told me that the customers in he line would have to come first, even though I was standing there the entire time.

Across the street is an Auto Zone. I went there and got my battery tested with regard to my spot in line like any other store. I'll never shop at...