Planet Fitness — Local services in Oak Harbor

Would not recomend Planet Fitness. They are allowed to lie to you to get you to sign up and once you call them out on it they will do nothing to fix it or cancell the subscription without making you pay 50 bucks. I went to sign up last month with a friend who doesnt have a bank account so we used mine. Friend forgot thier id and the person who signed us up said we could use mine for that day and put the account in my name and AT ANY TIME WE COULD SWITCH THE NAME OF THE ACCOUNT. THIS WAS A LIE ONE WEEK LATER WE TRIED AND WERE TOLD THATS NOT POSSIBLE. I HAD ASKED OVER 3 TIMES BEFORE SIGNING ANYTHING IF THAT WAS POSSIBLE AND WAS TOLD YES EVERYTIME WITH THE MANAGER STANDING NEXT TO THE WOMAN SIGNING US UP. SAME MANAGER IS THE ONE REFUSING TO DO ANYTHING TO FIX THE SITUATION. once my subsription is over im going to a different gym that will not lie to its customers to get more money. Edit: still dealing with them and every time i try to get help with something they have NO IDEA what they are doing and dont even think to call a manager over to help they will just lie to you if they dont know. I asked for the corporate number and got told they didnt have it! Edit edit: got told on the 18th (money has been pulles on this date every month) nothing they could do to hold payment and money was gonna be pulled from my account that day because it was credited on the 17th. Frantically put money in there for that and now its the 20th still no payment pulled and im dealing with trying to get refunds now from other places that pull automatically but wont if I dont have the money unlike you guys who will put me in the negative and make my bank charge me as well. Tired of being lied to and now I'm paying extra because YOU PEOPLE WONT GET YOUR...

Definitely noticing a significant decrease in cleanliness around the gym that i have not noticed before!

Around and under many of the pieces of equipment there is thick dust and dust bunnies.

In the men's locker room there is quite a bit of debris and dust bunnies in the floor as well as a musty unclean odor... granted it is not an extremely terrible odor but it is definitely signalling that things are not as clean as they should be.

Their profits may not be as high as they want them but an unclean gym environment is not the solution.

Definitely not happy about this...

Add on here...

Men's urinals have not been cleaned for some time...you know how i can tell? Because i have been staring at the same disgusting dried up spit on top of the urinal for several visits now! Absolutely disgusting!

5/28/2025 Add-on...

Men's toilet stall running out of toilet paper!

Ok, so you go into the stall and take care of your business...guess what! No TP! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Having to resort to seat-savers to save my ass!

This has happened to me twice here now! Unbelievable!

7/19/2025...another add-on...

Well, I wish i was making this up but just went into a stall to do my business and once again IT IS OUT OF TOILET PAPER!!!!! Unbelievable! I definitely checked before committing, thank goodness. This is three times now! Whoever the toilet paper crew here at planet fitness is, they are seriously lacking and need to be terminated!

Serious bathroom issues in general...toilet not functioning, one of the auto sense faucets not working...it is clear PF is not stepping up to maintain...

I was a member of Planet Fitness Oak Harbor in December and January of 2021-2022. I had to cancel my membership because I was returning to school...in a different state. I signed all of the appropriate documents and was told it was all taken care of...until I received charges on my bank account from Planet Fitness AFTER I canceled my membership! I have been billed for 6 months straight since January! I tried calling them to ask for a refund and they said it would be taken care of. That month, I never received a refund and was billed again, so I called again. In addition to receiving impolite customer service, I was told "oh sorry, your cancellation never actually went through. We'll take care of it and you'll receive a refund." It's been close to a month since I was told that story again and I have still not received a refund. I also contacted corporate Planet Fitness and never received a response. I have emailed, which they ignored, so I finally contacted my bank to prevent Planet Fitness from stealing any more money from me. I DO NOT recommend taking your business here or any other Planet Fitness because of their shady business dealings. Find a gym that actually cares about your health instead of all the money they can make off you.

UPDATE

After connecting with Planet Fitness’s Social Team, this problem was quickly resolved and PF refunded ALL of the money including my legitimate payments as a member. Thank you for...