Souvenir City of Orange Beach — Attraction in Orange Beach

Awful service, I came on August 31st and purchased items up to $125.00 in the store. Much to my dismay I noticed a security tag left on one of the sweaters I had bought. I took it back the next day, September 1st, to have it removed. The employees questioned me asking if had the receipt. He held on to my sweater for which i had bought the day before acting as if i had stole it. But I had just told him I was in store yesterday when I had bought it. I had to bring back the original purchaser who could prove the bank statement only for him not to even look at it. Ridiculous, unbelievable, and shady place of business. I wouldn't recommend this...

We love this place, and always get our airbrush stuff from here, but I am sooooooooo sad! We got my mother in law an airbrushed sand dollar for her birthday. I picked it up once the airbrush guy had left. Always had gotten what we asked for, always super happy with our stuff. Didn’t open it until we got home and gave it to my Mother in Law for her birthday, and then realized it had the wrong spelling! I’d written down “Gammy” and he put “Grammy!” So sad and bummed over this. We know no...

Omg the smell. The brown haired lady in a pony today completely smelled of cat urine.She is very friendly and talkative. She told me all about her husband and her cats. BUT to stand next to her was nearly impossible. I visit this store frequently when I am in town and the stench of this lady will knock you off your feet. How does management not notice her smell. Someone please tell her she smells like cat urine. This will keep me from coming back...