VIP Very Intimate Pleasures — Attraction in Orange

Horrible customer service, especially from the General Manager. Ive been to this store many times (best costumes) and i have never been carded. However on Black Friday I go, and im asked for an Id. Ok, im annoyed, definitely over 18, but thanks for the compliment, and i go get my id. I show my id, and tell the General manager this is a first. She says rudely with way too much attitude, they card everyone. I say, no you dont, i've never been carded and have never seen anyone be carded. I walk off and she yelling through the store that they do and she doesn't like my attitude. So since walking off didnt work, i engage her and tell her she is a liar, and LEAVE me alone as i have already started browsing. For some reason she confused me with one of her employees, and continued to make a noise out of her mouth that sounded more like a caged horse then words.. through this noise she tells me she doesnt serve customers with attitude..I think, is this unprofessional General Manager serious.. So I leave not wanting to embarrass her for real and get worked up over her animalistic behavior.. so no stars and I will be making a formal complaint to corporate.. she seems to have forgotten that she was just the boss for the night. Thankfully the service I have received from other Sales associates was good, so I'll be back... hopefully, definitely will not recommend visiting this store AT ALL!!!!!!!!!! They will...

First and foremost, me and my friends bags were taken at the front entrance. No big deal they don't want people stealing. It's another thing where you have the music loud enough that I wouldn't even be able to whisper to the person next to me and had to speak in my regular voice. Explains me how I was told that I had to keep my voice down in the store that would not require that. Is this a library all of a sudden? It is a shame because the store is well stocked and clean but I did not feel welcomed at all. I also felt as though I was continuously getting stared down and looked at me like I was going to steal. If that is the case then maybe put security tags on your products. Staring down and making minority women feel uncomfortable in a store that goes entirely against that makes zero sense. Would not ever give this location my business and not one should. They definetely racially...

came to this place yesterday night, boyfriend (black)goes in and gets id’d (no big deal) then, tonight i go in and its the same lady (Liz) as last night and i wasn’t id’d at all. then a black lady came in and while she is already shopping an older white lady asked for for her id and made her leave bc she didn’t have it.

if you’re going to id people do it to the full extent to everyone bc it’s very clear that there is some racial profiling going on here and it’s disgusting. when i asked why she didn’t i’d me this time she said “i was talking to a customer” but there were 3 other employees at the register with their back facing the checkout line and someone walking towards me from the back. obviously it’s not a crime to id people but make sure you’re including everyone...