I took my daughters phone which she has had for 2 years and no cracked screen to them for screen repair, simple enough they fixed it barely a few months later that screen cracked. They repaired it a second time. I took it back to them again same thing screen cracked within months. The last time they said it was because of her case but it was same case that was on for 2 years with no cracks. The woman told me to purchase a specific case from them and said a cracked screen would not happen again. I asked about a screen protector and she said no not needed. My daughter barely dropped the phone the other day and it cracked. I went to them as the woman assured me with the case she had me buy a cracked screen would not happen again. I spoke with the husband he was very rude said they don’t guarantee screens. I asked does he not think possibly the quality product he is using is not good as multiple screens from them have cracked and again no cracks for 2 years with same case. He kept repeating himself saying no guarantee and I told him what his wife said. He could care less. Will not use them ever again or recommend them even with quick service to anyone again. A good business would want to make it right . I spent almost 300 with them only to be met with an angry owner who doesn’t care his product is not good quality. I have had the same $15 case and Walmart screen protector on my phone for 3 years and no cracks. Quality and happy customers don’t matter to...
Read moreA complete Nightmare to say the least. The owner Jorge has not a clue as to what he is doing. I brought my laptop in to see how much he wanted for a screen since I knew that's what it was, as I hooked up my laptop to his monitor. Jorge took it upon himself to open the back when I simply asked him not to. Then says he has to order a monitpr $200 later, as I was leaving he says "I may have 1 in the back....he did, but it didn't fit, went in the back again & brought out another 1...didn't fit, 3x's. I went home & my computer wouldn't go on, just a blue screen. 2 hrs. later I called him & he says "I don't know what to say, but I'll buy the parts from you"...I ended up bringing it to a great place in Palm Coast where not only did they fix my computer for half the price, the owner said "my internet card wasn't in there" (nobody ever touched the back except Jorge. This other store replaced it for free, with great...
Read moreI have had computers for years and usually worked out my own problems. However, this time between a new ISP, change of IDs, and an unexpected download of windows 10, I got in such a tangle that I needed professional help. Many of my friends recommended Jorge Riano (His business is Riano Group in Palm Coast). What a great guy! Not only did he straighten out a real mess but he was a delightful person to deal with. He came to my house and spent a lot of time with me fixing the many problems my computers had developed. He was extremely patient and educated me as he went along. His fee was so very reasonable, especially considering the amount of time he spent. But the best part is that I now have a smooth working desktop computer and, in addition, he took care of my lap top computer that hadn't worked properly for years. I am more than happy with...
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