SCREAMING STAFF. SMALL PORTIONS OF MEDIOCRE FOOD In the last year, I've had two horrible experiences at this restaurant. Never again!
We dined inside this week. From the start, there were issues with the staff. My friend and I both ordered the chicken Pad Thai. Only the spice level was different. One plate came out in a reasonable time, but the server didn't even know if this one was hers or mine. No big deal. It was the mild one. So I waited for mine to come out...and waited...and waited. Then the table next to us (only about 5 tables were occupied) got their food. Since the waitress had messed up something else, I figured she had messed up my order, too. So after about another ten minutes, I went to the counter and asked a man how much longer it would take. My friend didn't want to eat until I got my food. A few minutes later I got my food. I am a good cook who has made Pad Thai many times. I know how fast it is to stir fry it. I think they had just forgotten about my order. Mid meal, a man I assume was the owner came to our table. We initially thought he came to see if everything was OK. No! Swear on my mother's grave, he started yelling at me that they make each Pad Thai individually and it takes time. No one asked us if the food was OK or if we wanted anything else. My Pad Thai, like others had mentioned in the reviews, was a small, mushy ball of rice noodle with very few pieces of chicken and far less heat than the medium hot I have ordered and received in the past. This place has really gone downhill recently.
There are so many wonderful restaurants in the Palm Coast/Flagler Beach area. Why would I waste my time and money for pricy, small portions of mediocre food served by...
Read moreI will begin this review by saying my comments are based on a takeout experience. I have not eaten in this restaurant for about two years and cannot comment on the current dining experience in the restaurant. I have also eaten at many Thai restaurants in different parts of the world and love authentic Thai food. My experience on a very large takeout order that included six entrees was abysmal. I should have seen the red flags when I tried to place the order on the phone. The gentleman cut me off mid order and asked for the name indicating I was done. I had to explain that no, I still would like to order more items. I had barely finished speaking and he then hung up on me. A second phone call to indicate spice levels after he did not allow me the opportunity resulted in a semi acknowledgement before he hung up on me again. The same rudeness occurred when I picked up the order and would have been overlooked if it were not for the poor food outcome. One entree, the Pad See Ew, seemed to be missing half of the serving and was the size of an appetizer. The curry that was ordered requesting no protein just lots of veggies, was not only free of protein but was also free of almost any veggies. The curry itself seemed like it had been watered down. The fried rice lacked any flavor at all. The only positive comments were from those that had the Pad Thai. Unfortunately, I cannot recommend ordering from...
Read moreI am sorry that I am unable to rate the food, however, the service or lack there of was truly lacking and honestly deserves 0-zero stars. I arrived at 7pm on Friday evening 7/8 to place an order for carryout. I was rudely greeted by a woman, maybe the owner or the owners wife..at any rate she said "what do you want"? Not hello, welcome, how may I help you, just "what do you want" I said "I would like to place a carryout order" in return she said to me "it will take take until 8:20 (which would be a 1 hour and 20 minute wait) and we close at 8:15 so no you cannot place an order. I was shocked to say the least at her lack of hospitality, and that it would take a meal to be prepared, (in my case two meals) that long, especially based on the fact that the restaurant itself was only half full. I kindly asked her if people were to walk into the restaurant right now and want to sit down for dine in would they be allowed to do so OR would they also miss the cut off time for ordering? Answer-No, we are taking no more orders tonight. This is the first time I have ever been refused service at a restaurant, and this will be the last time I will ever attempt to try and be a patron to this restaurant. We love great Thai food and fortunately have found there is a new highly rated place in Bunnell Thai and I, and also found Mamaling Asain Street Food, and Tram's to be...
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