Johnny Was — Attraction in Palm Desert

Setayesh, Emily and the rest of the staff in the Palm Desert El Paseo Store couldn’t have made my shopping experience easier or better. I went in looking for a dress for a date and left with an entire wardrobe. I did bring back pieces that didn’t work so well once I got home to my closet and the return process was seamless. They all helped find the most beautiful pieces, in the correct sizes and mail ordered to my home if we could not find them within the store. The customer service is better than Costco and Nordstroms combined. I never knew I was a Johnny Was girl until this fall. An absolute loyal...

Not great quality employees for a store that is of this high quality. I was asking about availability of bathing suit sizes and the lady at the front counter waved her arm at me and said, “ whatever is there is what is available.” Also- generally unfriendly atmosphere; not...

Highly unfriendly personnel. The lady at the front desk was blond with short hair and large glasses. Made no eye contact and did not even say thank you after we made an expensive purchase. And- in general appeared to be glaring at me and my mom. Has the social skills of...