I got my iPhone X fixed here about 6 months ago and i had no issues with the operation. However, today the screen began to malfunction. So I came back to dispute the issue which I was surprised to realize was a non issue to the technician. He kindly reassured me that they will fix the phone free of charge. I don’t usually leave reviews, but I believe the best measure of a tech related company is their ability to understand that good technology is not one dimensional and it can and will rarely have an issue or two. Therefore to make what I offer as a business more attractive I have to offer a compensation to this issue with quality customer service and reasonable means of communication, because not everyone is tech savvy. Thank you Dr....
Read moreI give one star because it seems they do not want money. I call for 45 minutes I’m still on hold waiting for a customer service, I finally go out my way and drive all the way to the store still and customer service, when I finally get there you have three workers doing absolutely nothing except being on their phones, and all I wanted was a quote, and after said price was done I asked if they could beat the price of the place next door and just gave a straight no and walked away. I gladly took my money elsewhere, if you aren’t willing to work with people you obviously didn’t want the sale. The difference was 20 bucks and now this company has no money and their competitor has over a...
Read moreI went in to have my iPhone 12 Pro Max battery replaced. When I went to pick up my phone, I got an alert saying I needed to finish the repair, I showed the message to the guy and he said to ignore it to just focus that the battery health was back to 100%. Turns out it’s not a real apple battery because now my phone cannot detect the battery health, my phone is now overheating when I use it. I googled the reason and it’s because it was either not installed correctly or it’s not an apple battery. Horrible ! The guy could’ve just been honest instead of thinking I was an idiot and wouldn’t figure it out. I would love a refund because that was $85 down the...
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