Pensacola Children's Museum — Attraction in Pensacola

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So, this was a surprise! What’s great: We spent almost 4 hours here during a windy cloudy day we couldn’t go to the beach during our September school break. We thought we’d spend an hour and a half…little did we know the stuff in here was so entertaining to the kids and they could touch EVERYTHING! It was unlike other places (closed off or restricted due to Covid) in that it offered a clean reasonably priced indoor afternoon imagination exercise. It wasn’t a big museum, but it has 2 floors. The bottom floor was quite suited for 5 and under, and the upstairs was suited to 5 and up. I’ll admit, the grocery store and school room were our fav. My kids are 5 and 7. Both enjoyed BOTH floors.

Need to know: -Everything was clean and people were awesome about putting their activities away after using them. It is your responsibility to put toys away. -The air circulation in this building is not great. It’s old, so the air conditioner upstairs especially doesn’t keep you cool. -There are NO chairs for adults to sit in. Exhausting, so we just sat on the floor with our backs against the wall. -No water fountain -Only one bathroom for girls and one for boys and both are downstairs. -Elevator is the only way to get upstairs...

This was cute, but very small and overpriced in my opinion. For reference, my children’s ages are 7, 5, and 3. They were done within an hour as there was not a whole lot to see or do. Some things were really odd as well, especially for a children’s place. It’s two levels and the bottom is really designed for very small children. The stairs were not accessible at all. In fact, the lady at the front told me she didn’t even know where they were when I asked what would we do in case of an emergency. We were told we could only use the elevator. That seemed like a violation of fire code. There also were not any trash cans anywhere in the facility except for one in a small bathroom located on the first floor. That was also the only bathroom in the museum (on the first floor). We had a friend with us and she got sick on the second floor. You can imagine what a nightmare that was trying to get help, keep other children clear of the mess, and clean up without a restroom or trash cans on the floor we were on and no way to get back down to level one except by elevator. We likely...

They apparently do not have phones or can’t answer them . Not sure what the problem is with that but I called for over an hour to make sure a party wasn’t happening so my daughter who is 3 didn’t have to play upstairs . She couldn’t understand why she couldn’t play with the other kids. Shame on you guys . Get phones or have people answer them ... something so people don’t have to bring their children there when a party is going on & have to hear my 3 year old cry that no one wants to play with her and think it’s her fault . NO it’s this places fault for poor customer service... I’m curious do you even have phones & what’s the point if you don’t answer ? Over an hour we called to prevent this from happening. Heartbroken for my child and will never go back . I will never see my child’s heart break like that when it could have been...