Pathetic ever service and they just do not bother for their members. Except of machines and other things, i just come straight forward. From a month i took membership and just came 2 times before 21st December 2018. I scanned my card and straight go to lockers room. I put my backpack in a locker which bring my laptop worth 1800$, my iphone 7plus, my 1TB external hard drive as well as some cash and locked my locker with a lock and went for a gym. After about 40mins i went to my locker and shocked to see that there was no lock or a bag inside my locker. I told there staff, and asked to pull up the cameras but they denied to pull up the cameras and told me to come on 26th after long 5 days to have a look of visuals as their manager was on leave. I called 911 and cops did all their basic formalities and provide me case number and asked me to visit on 26th. Not even their security is bad but their staff is also involved in this. When i entered the gym, there were two staff members at counter and when it all happened only one female who refused to go in men locker room. If they pulled up the cameras on the same time, than we will came to know that who left the premises in that 40mins and who went to locker room and came back with my backpack or any other stuff in which he hide my bag and belongings. My laptop kept my very important data and that is also secured one. I kust wish that i got my bag back. Or i will take this caseto the court. Its a matter of security. And what a cheap service they are providing in the name of security or why the put cameras? NEVER EVER RECOMMEND THIS PLACE to anyone. POOR SECURITY for their members. And above all they are least bothered that they gave metime of 5 days to pull up the cameras. I just wish that they gave my bag and belongings back to me...