ARUKAS HAIR PLANO — Attraction in Plano

I just moved from NJ and needed to find a new salon. I had been going to a Japanese salon for the last 8 years with the same stylist so I was happy to find out about Arukas in Plano. (I just find Japanese stylists pay closer attention to detail when it comes to styling and service.) My haircut came out... OK. It's nothing special, but it's also not terrible. I randomly selected a stylist on their website so next time I'll try a different one. The guy (Hiro...?) who washed and cut my hair seemed junior. There was A LOT of hair snagging/pulling during the wash and dry phases that I felt could have been avoided and that's where my expectations started to drop. His techniques didn't seem very advanced either and the end product reflected that. I'll give this place another one or two tries with different stylists before I think about changing salons.

UPDATE: I tried another stylist who was more senior and had a much better experience. I booked another appt with them several months later and strangely someone else was appointed to my haircut without my consent or an explanation even though my intended stylist was in the salon. The new stylist did a decent job, but that doesn’t justify the last minute change. I’m also not sure why I get charged the women’s haircut rate when I basically have a man’s hairstyle and the stylist who cut it was a man. When I called to ask why there is a cost difference, they just said that was how the manager priced it and they aren’t allowed to change it. I’m just not satisfied with that answer. Basically, because I’m a woman, I have to pay $10 more. If that’s standard practice wherever you go, then fine, but I still think that’s sexist. Price should be based on complexity or the experience of the stylist in my opinion.

Overall, the haircut you’ll get here is decent, but because I’ve gotten much better quality in other salons (in NJ) for the same price, this place will always fall short for me. Because of that plus my inconsistent experience here, I’m going to...

I had an appointment for a Japanese Straight Perm with Kaori on Mother's Day and it was hands down the BEST experience I've had at a Salon in Dallas! The salon was clean and my appointment started promptly, and even though I was pretty nervous Kaori was super nice and gentle with my hair. I had been getting straight perms for about 7 years while I lived in Tokyo but I moved back to Dallas and I decided to go "Natural", during the pandemic. I really wanted to straighten my hair again, as its easy to manage and doesn't frizz and it stays straight no matter the humidity or if I get it wet, and styling doesn't take long at all. I'm so glad I found this salon. I am African American, and I have medium shoulder length fine 3C-4C hair, (the front- mid section is wavy, the back has loose curls and the middle has tight spiral curls.) I loved the products used on my hair, the shampoo smelled so good and it wasn't drying, my hair is bouncy and flowy. I have some damaged ends from left over dye but it still looks great. I will for sure be back...

I visited this location as it was recommended by a work colleague and I couldn’t have been more disappointed. The hair color that I requested was day and night from the color I shows to the colorist. I left with an orange faded balayage instead of a warm Carmel tone for spring/summer. The blending was non-existent.

Imagine having dark brown hair roots and then orange two inches from the roots and then a lighter orange toward the bottom of the hair. I couldn’t bring myself to be seen like this so colored my own hair two days after with box color.

I would never wish this experience on anyone. It’s already so hard to find a hairdresser that understands you and to have your hair ruined on top of paying for something you did not ask is just beyond words. Will certainly not be coming back...