DON"T GIVE THEM YOUR BUSINESS! After shopping at this antique store for over 17 years every summer when I visit the Cape, today I was accused of shoplifting by the always rude, never welcoming or smiling staff. As I paid for the cool thing I found, I was met with" Is there anything else you'd like to pay for today?' I said. "No, that's all for now", then the rude short dark haired lady had the nerve to say "Like what's in your bag!?" I was so floored. I said ' What? Do you think I stole something?" I am 49 years old, never in my life have I been accused of stealing anything, They then said they observed me putting something in my purse in their video cameras. I then said "I did place my daughter's bottled water in my purse". Then I offered my purse for proof. As they tore through it convinced they would find the contraband, the only thing they said was "You never know as the way things are this summer" Huh? No apology? No I'm so sorry? We were wrong to accuse you? We were mistaken? Nope. I said "I've been coming here for years and I'm insulted and I will never come back here again." I also added on the way out the door that "I couldnt wait to leave a review!!" So here it is ladies - You're very bad at your job and you've lost a very loyal customer....
Ā Ā Ā Read moreVery disappointed in my recent experience. I usually love this place, which is why I'm not rating it 1. The prices are fair enough, and there are good antiques there. However, the staff was very rude to us this time. It was about 4:20 and my family and I (along with a handful of other people) were upstairs looking around. There are no easily visible signs downstairs that say that the upstairs closes at 4:30 (one is more than halfway up the stairs and the other looks like a sign being sold as an antique: no distinction that it was a real sign. While upstairs before 4:30, the staff began to shut the lights off ON US, and basically told us to get out. Frankly, I wanted to just leave without buying anything. The staff never apologized, even though they were in the wrong. Others seemed upset as well. Moral of the story: get better signage...
Ā Ā Ā Read moreToo bad I can't rate it a zero - Interesting another person here mentioned the same thing i'm going to...being followed around as if I'm about to steal something. The guy at the counter is a snotty little thing with his nose in the air, I don't exactly know who he thinks he is but I've frequented that place several times trying to get a better 'feeling' from the employees, but this one man is ridiculous, he really seems to think he's a cut above the customers. He told me today how people steal and he has to watch his temper. Well, I didn't watch my temper, I had enough of him. What he pulled on me today was too much to fit here, suffice it to say the dude is a total "JERK" - i'm calling the owner of the establishment about him...
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