Pocatello Electric — Attraction in Pocatello

We purchased all of our appliances at Pocatello Electric 3 years ago. I have also referred several clients and family there, however I will not be anymore. We have had soooo many issues with all of the appliances we purchased, which were all Maytag. I am convinced our refrigerator is a lemon and all the lights just went out on it yesterday so there goes more money to have it fixed once again. I honestly thought Maytag was a good, solid brand, but I have been proven wrong over and over. I am so frustrated and when I had tried to speak with the manager about our issues last year when the refrigerator had a freon leak, he completely ghosted us 3 different times. At that point we had already had to replace the main circuit board in the refrigerator. We never heard back from him about it again. 😥

In response to your response, it was purchased through our builder's account. All of the appliances were, except the washer and dryer, which we purchased at...

We are done shopping around, we always end up buying here anyway. After getting the run around from the big box stores in Pocatello (less than knowledgeable employees, low or no stock, not knowing what they actually have in stock etc etc) we always end up at Pocatello Electric. The employees are intelligent, polite, honest, knowledgeable people who actually listen to customers. Your name and what you’ve purchased stays on file which means never having to track down warranty papers or part numbers. Just give them a call and they’ll help you out. We’ve purchased all our appliances here and never had anything other than a quick, painless, enjoyable experience. Delivery and installation has always gone great and is timely. Prices are very competitive and often less expensive (sometimes significantly less) than those awful...

What a excellent store! From the salesmen to the delivery team! I got exactly what I wanted in the size I wanted. Every where I went from big box stores to the mom and pops told me I couldn't get what I wanted. Not these guys they even had it in stock not only did they have it in stock but it had all the new features I did think I could get for the size I wanted. They also show me not only one but three models in store and looked up other choices they could get. I will never shop anywhere where else again. Not only did I get my refrigerator here but all my other kitchen appliances. If you want great customer service shop here! So refreshing from start...