As a a business owner I could not let this slide unannounced. I must say, Office Furniture Warehouse has come through once again! Catherine Delappi is my rep and she is an absolute pleasure to deal with. Her energy and attention to detail are a warm welcome in South Florida which can be a hard place to do business. 3 years after opening my office with furnishings from OFW I called Catherine because the chairs we had were beginning to show sign of unusual wear. It seemed as if a bonding agent in the leather was beginning to stain through the color on the seats of the chairs. Within a couple days the owner of the company paid a visit (unannounced) and took a look at the chairs. I received an email from Catherine that he had visited us and was switching to a different manufacturer and placed an order for ALL NEW CHAIRS to be delivered. Well as I sit here today in awe of his honesty and business ethics as the truck pulled up right on time with thousands of dollars worth of furniture to be replaced. He takes pride in his product offerings and wasn't willing to let my office look less than perfect. Let me be clear, this is happening 3 YEARS after the original delivery and install. I am shocked. Incredibly happy but shocked. There was no fighting, no runaround, no delay, nothing but an apology for workmanship that wasn't his own and his word that he would make it right. Thank you OFW for setting an industry standard that your competitors should be aiming for. I am one VERY satisfied customer. You have my business and...
Read moreOFW is an exceptional place to find your office furnishing needs. From desks and chairs to storage solutions and decor, they have a wide range of high-quality products to choose from.
One of the standout features of this office furniture warehouse is their excellent customer service. Specifically , Catherine Dellapi. I’ve been working with Catherine for several years now. She is knowledgeable, friendly, and always ready to assist you in finding the perfect pieces for your workspace. She is also great at providing advice and recommendations based on your specific needs and preferences.
Furthermore, the delivery and installation service provided by the warehouse is top-notch. They ensure that your furniture is delivered promptly and set up correctly, saving you the hassle of doing it yourself.
Lastly, the pricing at this office furniture warehouse is competitive, offering great value for the quality of the products. They often have sales and promotions, making it even more affordable to furnish your office.
Overall, I highly recommend OFW for their wide selection, exceptional customer service, efficient delivery, and reasonable pricing. It's definitely a...
Read moreThis review is based on my experience from visiting the store . I when to this office furniture warehouse because of the need of office furniture for a new business we are open. From the moment you walk in you don't feel welcome at all . probably around 7 to 10 representatives seating at there desk cracking jokes .mining my own business i decided to walk through the store to see their products more than 5 to 10 minutes pass and no one made eye contact with me or ask me how can i help you even after i walk the entire store and pass by on from of many of them .i took a couple of pictures of there products and start leaving the store when another customer walk in and right away someone stand up from there desk and ask the other customer how can i help you today .i left the store and i was very disappointed with this situation i got the feeling the this company representative are dress or race profiling customers .hopefully i was wrong but i never felt this way in any other place hope my review help them in how to treat customers .because of this i will never visit this store again or recommended to anybody and will take my...
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