Bayside Bowl — Attraction in Portland

The bowling part was great! The staff was attentive and friendly! The bar however, what staff? There were two bartenders to a huge crowd of people. My husband and I decided to sit at the booth where there’s a sign that said “ sit down and relax, come to the bar to order” which is fine. But when my husband went up to order, the bored looking blonde behind the bar decided to go to the kitchen, she was back there for two minutes, exited and walked straight to the lanes, avoiding looking at the bar. finally 3 minutes went by when bartender in red shirt asked my husband if he was being helped (there’s no one else at the bar) which my husband said no. Only then is when the female blonde seemed attentive. There appeared to be a lot of down time between the two of them, so not much attention to the customers or any side projects (ketchup bottles were empty) and not much of a sense of urgency . At least guy in red shirt knew the customers come first. The blonde appeared to be standing around a lot , doing nothing, just talking. But there’s a lot of people! The menu seemed good, food was sub par (burger over cooked ) but we were willing to look over that for at least some decent service. Guy in red shirt disappeared and now blonde is alone, still not doing much. We went up to pay but I guess our side of the bar is invisible so we decided to clear our own table and put the stuff on that side of the bar, walked to where she was and pay. She says (unaware we were there the whole time), “what would you like?” We said, “to pay our bill, we were at that booth over there.” “Did he get your name or card?” “No he didn’t” (but aren’t there booth numbers?” Upset that we inconvenienced her. “Hold on, this is going to take a moment. Now I have to find you.” We aren’t saying fire her. But please have a conversation about her...

The bartender was the saving grace for me tonight. Without him it would be a 1star. Our first impression was coming in and the girl at the counter said someone will be with you when they get here. 10 minutes later I walk over to the left side of alley and see a guy with a mustache (thin, purple pants, earring) come from bar. I ask him where we can get someone from the front to book a lane. He said: “when they get there. “ A person comes we get on wait list. Next we go to bar to get food & drinks. Wings come and the wing dipping sauce is not what we ordered. We ask the guy with mustache, he says “I don’t know. I grabbed the ticket and brought it.” Last awful engagement with mustache guy.. We got the bowling lane after 45 minutes.. we asked how to add more players, he said “read the prompts”. Bartender 5 stars Mustache guy 1 star, he was our first impression-rude, could care less, not someone who should work interacting with customers. He did constantly move and remove empties and plates, but don’t ask him ANY questions. Bowling alley : 2 stars - we couldn’t play one round without the system resetting the frame on one of us. (Lane 9 👎🏼) Imagine knocking 9 pins down. Then it resets. Then you go again and hit 7 and it resets. Awful on the bowling experience. I stopped playing at the 8th time. I’m all set in...

Just went here yesterday and had the worst experience... they are lucky to get 1 star cause 0 wasn't a option... so we arrive walk in I'm so excited cause it a cool roof top space walk up to the bar wait for my drink( even though it was Saturday and not that busy) I want flavored vodka and the bartender replies we don't have that up here they had about as many liquors to choose from as I have in my bar at home. So I order two titos and soda ask for a straw they don't have any because of the wind( it wasn't windy) than we go to sit down and we sit at a table that looks like they stole the chairs from a elementary school and the table was dirty. There was no music and no atmosphere. I literally saw customers going down stairs to get drink and bring them up and spill half of them on the way up. Saw no one cleaning up wiping tables nothing and no customer service in any way. I ask to speak to the manager to tell her my experience and after tell her all that no sorry no offering of something complientary she says you want to no our reasoning behind all that.. umm the reason why your roof top is lame 😒... oh and the best part the head manager is on his phone texting as we are walking out clearly unhappy and not even a acknowledgment... save your money go some place else this place will be closed in...