I have visited the Bagdad Theater & Pub three times over the past year (I attended two movies and dined in the Pub once.). As a newbie to the area, my first visit and second visits (one more successful than the other) were confusing...how do I get a seat and also get in line for food without risking my property being stolen or moved in my absence? How do I coordinate with another whom I vaguely know what they will eat or drink or where they would prefer to sit? Oh, and how do I figure out what I want and where I want to sit while also separated in some fashion from my companion?

On my first visit I asked to review a menu while standing in line and was denied. I also, pulsed anyone in line around me for information in hopes I could devise a plan of attack. It all went up in smoke. My friend got food and no drink, I got a drink and no food and our seats were really uncomfortable (At the advice of our line mates we sat in the balcony, row one, center; the seats are tight on leg-room and well worn so you lose a lot of height in the seat...meaning for me I could not see over the balcony wall and see the movie without sitting on the edge of my seat for two hours.). The second time, I bypassed the balcony, which I learned the first visit is the only space in the theater where orders can be delivered, for a seat-romp on the main floor. I ended up back upstairs, but this time higher up where the seats are newer and the view is better. Overall, the theater is nice and the food average which is kind of what I expected (I am a pescatarian and most pub menus are challenging.). What I didn't expect was the confusing and not so process friendly aspect which is why I am giving it only 3-stars. I think there is a better, more customer-centric approach to be had at this venue.