Howes Diamond Jewelers — Attraction in Red Wing

5/24/19 Needed a watch battery and needed to have it installed in my watch. Stopped a a local jewelry shop (not Howes) to inquire about having this done. The woman behind the counter seemed less than enthusiastic about our presence since she didn’t greet us or even look up from her paper. I then asked about a watch battery and she said “you’ll have to leave the watch. What’s your phone number “ so I reluctantly gave the information. I then asked about the price and she just said “15 dollars “. I left my watch and as we were walking back to our vehicle I thought about how rude she was and how 15 dollars for a watch battery seems a little excessive so since we were close to Howes we went in and were immediately greeted by the most pleasant staff who had big smiles on their faces and I could tell they genuinely wanted us to be in their store. So I asked about a watch battery and they said they could help me and I wouldn’t have to leave the watch. And the bonus... only 10 bucks!! So I went back to the other jewelry store, got my watch and took it to Howes. They fixed me up in a couple minutes and I was on my way. Excellent customer service skills and awesome people in general. I will tell everyone about my great experience with Howes Jewelry and their awesome staff!! Thank you for being the type of business the Red Wing...

I had the best experience with Howes Jewelers being African-American is kind of hard living in a town where it's 90% Caucasian and some of them live back like it's still the 50s and 60s me looking for a jewelry store to get and purchase my daughters jewelry for her birthday walked in one jewelry store and they looked at me like I was coming to rob the place and they start putting things up however when I walked into Howes I felt welcome right away I didn't feel any negativity in the air it was a positive environment positive attitudes around the globe and my daughter was so ecstatic about the jewelry that I purchased for her and I just love the gold hoops that my youngest daughter had gotten thank you for your support the necklaces and earrings are beautiful and are the best the price was great so I just want to say if you're looking for a great experience a positive environment with generous supporting and loving people a great working atmosphere a great smile and good communication I will say go ahead down and come on down to Red Wing Minnesota and check out Howes jewelry thank you so much guys you were...

Absolutely a wonderful place to shop. Working with Aubrey was a wonderful experience in helping me choose a beautiful engagement ring. There was no pressure at all to make a purchase. The engagement ring was absolutely beautiful. They make you feel like a part of the family. You feel their genuineness in insuring that you're happy. They are there to help you in any way that they can. It is this that has us (my fiance and I) making Howes Diamond Jewelers our jewelry store. I'm very happy to keep my business within the small town. This is a feeling that is lost so much with...