Renton Library — Attraction in Renton

A library I had gone to as a kid before the update to it. Always has been a cool library, so we went to do a little studying. What a wretched mistake. Between people eating their chips about as loud as you could with one eating chips and salsa and another eating whatever they decided to pack up in a container and scarf down, and the overly exaggerated excitement of seeing a friend for about half a dozen people being obnoxiously loud. Then when security came over and asked people to stop the staff was verbally assaulted by a couple of the people. Spent all this money to get it rebuilt and will not go back. What a waste of time and money. Ended up going to another library where we could study. Recommend to not go there if wanting to do anything other than be obnoxious and rude to other people.

Update: A canned response from the library system. In my post I had said the security person went over and said something, ie: told them to be quiet. When has being loud and eating whatever people want, banging on windows, having what was almost a party, OK to do in a library? That is not acceptable. Reserve a room? Seriously? I'm not expecting the place to be dead quiet, but hearing a conversation from the inside the bathroom when the people are over by the doors is somehow acceptable. I was actually being pretty nice in my original post but posting a canned response with saying something about how to resolve something when I had already wrote security and staff KNEW this was happening and tried to resolve. Reading what others have posted I usually give a place the benefit of the doubt. Not this one. If it were just me and this happened one time, eh. This is an ongoing problem that the KCLS needs to resolve if it wants to continue to milk the taxpayers...

I hadn’t used the library in awhile and forgot my pin. I told the front desk staff that I wanted to change my pin. They asked for my library card and ID. I left my ID in the car so said I would go get it. The front desk staff said that I might want my keys. It felt kind of rude so I replied that I could unlock the car with my phone but took the keys anyway. They chuckled as I walked away. After all of this, when I came back with my ID, the same person told me that the default pin is the last four of my phone number and asked if I wanted to try it. Had they been treating me more kindly, less awkwardly and with respect they could have just told me from the get go that the default pin was my phone number so that I didn’t have to go through all of that. Why didn’t they suggest it? Why didn’t they ask if I forgot it and then tell me about the default pin? Why still take my ID before giving me that tiny but key piece of information? Did they not believe that my library card was mine? Were they just being awkward and/or rude? I love the books that I’m able to put on hold and pick up at their location but some of the people there have unchecked biases and that unfortunately will keep me from seeking their assistance...

I would have rated a zero if I could! This library is one of my very least favorites out of all the King County Libraries I've been to, and I've been to many! I have returned books, movies, cds here only to have them say they aren't returned and sticking me with a bunch of charges! They don't call and apologize after they realize it was their fault all along! I call and talk to multiple people and even the manager, days go by and they send a letter saying I have to pay for things I know I've returned. Then they find it and noting. I am still having dispute charges. Not to mention I'm going crazy thinking it was me or my Children. This is my Home library because of location, but I much rather travel to another one then deal with the stress of this! People are rude, and no one is through. Also, I have seen homeless people steal things from people in here, be careful of your valuables! This is their hang out spot, they can re build it and make it nice and clean, but can't take the bad people out of the...