We were in from CA visiting friends in Blacksburg area during Christmas week, the weather was great. If I would have known the weather and trail conditions were so good, I probably would have humped my mountain bike the 3k miles along with me, as the trails around Roanoke and B-burg are some of the best in the USA. My son had a positive experience renting a bike from RMA a few years ago, so I gave them a call. Dan set me up with a Guerilla Gravity Trail Pistol with my choice of pedals. He also set me up with a pack, a multi-tool, a pump, and a patch kit! The bike was a hoot, it had the exact same rubber that I run on my bikes, same gearing, bar width, etc. The GG's are versatile bikes with modern geometry. I rode Carvins and Brush Mountain, and the Trail Pistol rode like it was tailor made for my trail choices and how I like to ride. The rental rate for such a quality bike was exceptional, not to mention Dan's personal attention to the details. If you are in the area and you need to ride to maintain your sanity, call RMA and you can shred some world class trails on a bike that's up to the task! Thanks Dan,...
Read moreCan't say enough good about this shop as a biker! In addition to a good mix of new and used bikes, they have the best selection of ebikes (including Velotric, RadPower, and Marin) in the area and are one of the only places that works on multiple brands of ebike. The staff helped us find the right ebike for us and didn't mark up the price at all except for an assembly fee that was less than if I ordered online. On top of that, when we picked it up, they took the time to check and see that our existing rack wasn't heavy enough for the new bike and found us a used rack that would work at a great price, then helped us hook it up even after official closing time. Adding to that, you can take test rides on the greenway. Every one of the 4 different people who helped us is knowledgeable, personable, and clearly not out to upsell beyond what makes sense for you. Update: fell on the ebike and it needed major work. They took the time to explain, to find the best cost-effective option, and...
Read moreOn Friday September 26th 2025 my family went in the store looking for snowboard boots. They were told that merchandise wasn't going to be put out til sometime and November. So we will need to purchase elsewhere. One of the female employees responded with "Well that won't hurt our feelings". In a world where brick and mortar stores closing right and left I definitely wouldn't speak to customers that way. I understand items not being put out as early as September, but waiting til November will make this establishment lose potential business. We have never shopped this store and we definitely will take our business elsewhere now. We try our best to support small businesses in our area. This is disheartening how disrespectful people can be.
Edited: to be clear the 2 star review is for the rudeness of the female employee not bc the merchandise was unavailable. First impressions...
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