Albertsons Market — Attraction in Ruidoso

I have never been treated with or witnessed such disrespectful behavior and unhappiness as a customer. I left the store in tears and crying. I was in line with my family, and I needed to buy a pack of cigarettes. The cashier called over a woman named Kelly, and she walked to the register and made snide remarks to the employees about the proper way to call her over. I understand correcting behavior and enforcing policy, but the manner in which she spoke to the cashier and bagger was completely rude and despicable. She shook her head, slapped her hands on her thighs, and rolled her eyes and very rudely told the cashier that he is not to yell for her. When we had trouble getting the cigarettes scanned, the cashier called her over again and she again displayed terrible attitude, shouting that it will take her a minute and making terrible facial expressions. She made me and my family feel like we were an inconvenience to serve and like we were not welcome to shop there. The bagger, Teresa, commented that she was afraid to call her over again because they were scared to be in trouble with Kelly. There is no reason to be so nasty to people. I called the store and Kelly answered the phone, I was crying and in hysterics, and she acted as if she had no idea what I was talking about and that she "doesn't even remember" helping us buy cigarettes. I explained to her that she hurt my feelings and she laughed and scoffed at me. When I pointed this out to her, she commented "I have other people calling the line, and I need to take care of them, okay?" before giving me an exasperated and insincere apology, and only because I demanded one. The way Kelly spoke to me on the phone made me feel like I was crazy for having a bad experience and like she didn't do anything wrong, and I was the problem. Thank goodness that the cashier and bagger were sweet people, and the gentleman I got on the phone with after Kelly hung up on me was also kind and...

I hate to share the truth about this store because we need them in Ruidoso but... Be careful if you buy country style ribs there. Smell the package through the cling wrap because this pork that was packaged today is actually already bad and so bad that you can smell the stench. The salmon is just the same. Even the salmon from the case is already way past edible. Someone is going to get very ill. People tell me to put it in the freezer at home immediately, but why would I freeze putrefying fish? I can't serve it to anyone. If you bring these items back, you are treated with suspicion like it's your fault. Before I buy any packaged pork items anymore, I am going to the office and ask them to open it or just sniff it through the wrap. This is so grossly irresponsible of any store that sells meats. The bakery is horrible too. The muffins taste like rancid oil. Why would any bakery do that unless management wasn't willing to throw out oil that isn't any good anymore just to keep their reported costs low? Don't buy a cake or a pie from them. The icing on the cake and the pie crust is so cheap and disgusting that you will be disappointed and embarrassed when you serve them. Stick to frozen. This is clearly a management problem that may be coming from corporate. But why? We all spend tons of money there just to be treated like a big box store at checkout because they can't afford baggers. You load your groceries into the shopping cart yourself and there is no carry out unless they are feeling like it. When the one bagger sees me coming with a full cart, he quickly moves to a different line so he won't have to work too hard. I am 70 years old and disabled while he is maybe 35. So, that's my experience every week at...

The shopping selection was good but the ck out service was something, I was not expecting. I asked the cashier what card I had was affiliated with this market since, I'm from the east coast and all the markets here have different names. I was told rudely that none of my cards where it. I received a 1 min lecture on this is not Albertsons, but Albertson Market while she pointed at the sign over the door with gritted teeth and using a loud tone. Others in line where all watching this women out of complete control. I said, well isnt Albertson's, Kroger owned. No she said with anger in her voice. That is our competitor then pushed the receipt at me and gruffly said, have a nice day while shoving plastic bags around. I shopped 2 more times in Ruidoso, NM and found a very kind and pleasant place to shop. It was only a few miles closer to downtown where I was staying. This is another place, I'm not familiar with and they dont use cards. Plus they went out of their way to get me a cart and show me where items where. The name starts with an L and reminds me of a hardware chain. It's a small place but very nice shopping experience. Now when I return to Ruidoso next season, I will avoid that A. Market all together. Another negative was the parking lot. It was a mess due to construction and the entrances where to steep for my RV to clear and dragged badly. I did find a back way out with some zig zag after...