The Salvation Army Family Store & Donation Center — Attraction in Saint Clair Shores

I was just at this location, purchasing many things, including a pair of sneakers. The manager, who was working the register, looked at the shoes, priced $6.99 with a tag color that gave me 50% off, from all sides and angles. She looked very suspicious, and then went on to pick at the tag to see if it was loose. It wasn't loose, but she proceeded to pulling the tag off, claiming 'we don't price our shoes on the bottom like that'. When the tag was off one could clearly see how the sole was dusty around the spot where the tag had been (so it had been on for a substantial time). I was accommodating and attempted to point that out, fill her in on where I found the shoes, and offered to go back to the section to show her other shoes labeled similarly. She declined all input, had decided I was a criminal, even checking my ten dollar bill to see if it was fake. I chose to write this review as this incident happened with the manager, which most likely impacts the daily business of the...

Went to donate today and was treated very rudely. Me and my friend had come to donate stuff but due to her house renovations could only fit so much. The worker constantly kept asking “that’s it?” As if we didn’t bring enough, kept saying things were broken that I checked before bringing in due to throwing the broken parts of of the table set away. He had also asked if my friends work bag was to be donated and she had said it was her work bag and he had complained further about us having bags that weren’t being donated.Then I brought some utensils in and they were sharp so I wrapped them in some bags to prevent them from damaging stuff or hurting people and he said that we couldn’t bring trash. When I explained there were utensils in it he complained about the trash, unwrapped them and haphazardly threw the extra bags around my friends car. I will be donating the rest of my stuff to a different location or a different donation site....

I had a customer service rep experience this past weekend and was very disappointed for this kind of service in a Salvation Army. I walked to the register and spoke she didn’t speak back her response was remove the hangers. I asked was this now policy because I’d never experienced it prior when shopping at this location. She became loud saying ma’am the line would be extremely long if we took off hanger when it’s always been my experience in retail that they do but anywho. She rang up all my items, I paid and she literally walked away once the transaction was complete and left my items on the counter never saying we have a new policy of where we don’t bag or supply them. Just rude and no customer service skills none what so ever. I returned all my items because I refuse to patronize in an establishment where I’m being treated poorly and rude. Work on your reps and train them to be professional and have...