I've been visiting this mall for some months now and when I first saw it I said wow what a beautiful Mall. As time went by I was experiencing rudenesses from people and harsh words and I really didn't understand it. I saw that they had free charging stations for your phone and there were people sitting down in the areas there charging their phones and one day I decided to charge my phone and some young person from security told me I wasn't allowed to sit there and charge my phone it was considered loitering. Were the other people loitering when they were charging their phones? I didn't see security saying anything to them. I also went to the food court at one time and I was going to place an order at one of the stores there and they ignored me. They served other people who came after me and I just didn't understand why so I walked away. One day something occurred to me and I began looking around and to my amazement I was the only white person there. I continued this observation each time I revisited and it was the same thing. It seemed like I was the only white person. Oh let me correct myself I saw one white male in security. He didn't say anything to me about charging my phone. So what am I supposed to think here? What is this name Tyrone? What is this treatment I'm receiving there? I don't see that I'm any different from anybody else or have conducted myself in any manner that is unacceptable? I even spent money at certain places there. So Tyrone Mall management what seems to be the problem? I'll let you use your expertise in telling me what my situation is and please don't make anything up, let's stick to the facts because I have a pretty good idea of what's going on here. I have also posted my picture because I believe in standing behind my words because I believe in what I'm saying and I'm not...
Read moreUntil this evening I had always experienced great customer service. I was the ONLY customer in the store. There were three employees all on one side, sitting on the floor restocking candles. There was also a FOURTH and new employee who I had to approach. I asked if they had the Balsm Clove cups and not one of the other THREE employees offered a response. She had to ask them. We were all on the same side. Not ONE SINGLE EMPLOYEE bothered to stand up or offered a similar scent. Without looking up or even BOTHERING TO LOOK AT ME the male employee did say they could possibly order it. It was an awful experience! I couldn’t lean in and look at the candles because they were in my way. It was quit clear that I WAS IN THEYRE WAY!!! No one smiled or offered any type of conversation. As I was leaving I informed them of how I was feeling. Only ONE BOTHERED TO LOOK AT ME. There were snickers. I generally buy between five and 15 cups on any given visit. In the past I looked forward to shopping at that particular Yankee candle store. Now I will have to go out of my way or shop online because I will not set foot in that particular store again. This is the first time I have left a negative review on google. I hope that they read this and at the very least I hope nobody else is miss treated or made to feel that they are an...
Read moreSince I've been working from home for, ever I suppose, I don't get out much but with all of the new Twenty One Pilots happenings, I've been buying a lot of stuff online. The only downside is that I don't know how things will fit, so I've brought a few things back to Hot Topic recently. I've always been assisted by Manny, whom I believe is in management. Let me tell you, he's so awesome and helpful. I didn't want to take a second shirt back bc again, working from home and dealing with face to face interactions aren't exactly my fortè. However I loved seeing that he was working the last time I came in bc we chat about Twenty One Pilots, Maneskin, Panic, most of my favorite bands and even though I was anxious to come in today by the time I left I felt so comfortable, and like a dumb dumb bc I didn't realize my shirts were fitting weird bc the were juniors and not regular fit. Regardless, despite the anxiety I have about going into the mall, when I see that he will be assisting me it puts me at ease. It may sound like a miniscule issue to most, and that's okay. I just wanted to let everyone know how accepting it is to do...
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