Jewelry Doctor — Attraction in Salem

I had a very bad experience with this business. I left a Seiko watch for repair and was initially charged $65.00 at drop off for replacement of the crystal. The guy (aka "the jeweler") called me several weeks later and told me it was going to be another $45.00. I agreed and he said he would call me when the repair was complete. I wanted to make sure it would be ready in a timely fashion as it was my Dad's watch (who has passed away) and it was a Christmas gift for my son.

At least another week went by, and I got no call. Finally I called him back and he said "Oh yeah, it's ready, sorry I didn't call" What? I went to pick it up, and it was not working!! The salesclerk said she would check with the "jeweler". He called me back and tried to charge me more money to fix it correctly!! At that point I said can I get my money back, but he refused. He wouldn't return the watch without the $45.00. I paid it, but the watch still doesn't work. Now I will have to take it to a real repair business. Stay away. They just stole my money. Terrible...

⭐️⭐️⭐️⭐️⭐️ I can’t say enough wonderful things about this jewelry shop! They’ve been repairing my jewelry for years — from my diamond ring to several delicate necklaces — and every time the work is absolutely beautiful. The craftsmanship is impeccable, and they treat each piece with such care. A special thank you to George for cleaning my very dirty diamond 😊and making it sparkle like new again! I completely trust them with all my jewelry needs and highly recommend their services to anyone looking for quality repairs and excellent...

Habib worked on several pieces of family heirlooms and I couldn’t be happier. He restored my husband’s grandfather’s gold pocket watch and cleaned it beyond recognition. We gave it to our son for his wedding and he was thrilled. He also fixed my mothers diamond ring which was broken in 3 places and it not only looks like new but he added girth to the ring so it is less fragile. I couldn’t be happier. I continue to have Habib fix other treasures and he is knowledgeable friendly...