Stagecoach Greens — Attraction in San Francisco

UPDATE: It’s saddening to see a business respond to criticism this way, simply because we were not happy how we were treated by your employee, which is why I wrote this review. Obviously who ever is in charge of you account has no knowledge of accountability. And what’s worst is that we went from simply not being satisfied with your service, to now you trying to make me and my family feel bad for your lack of customer service. First when you wrote that we harassed your high school employee? By simply asking a question and being unsatisfied with how they treated us? You edited that part im sure because you realized how ridiculous that’s sounds, to try to blame us for who you hire. We didn’t ask her age or cared to know. And then you write about why you don’t close any later than 9 because of the ill children around? Not sure how this is relevant to our conversation, im not familiar with the area in San Francisco and I do care so much about those children so if you could please keep it about our experience we would truly appreciate that, but I do hope that people read this and realize that if they are unhappy with your service you will try your best to gaslight them into deleting their review. And I did screen shot each time we got on to see if it got edited again and we will be taking more measures if there is more edits trying to make us seem as bad people who don’t care about sick children or accuse us of harassing underage kids. Thank you

Original : Honestly it started off okay I expected more for the price and the girl that works here ( Leah ) she was very inconsiderate. So rude telling me she’s only 16 and it’s not her problem when it came to closing and me teaching my 5 year old. There’s no age limit to golfing on here and what? She expects a first timer 5 year old to be a pro and he finished within a hour? Wow. I will be contacting management because the price for this and for the way we got treated by Leah is just NOT ok in any circumstances. On the other hand Marco he was the sweetest guy and helped us through what Leah put us through but we will be getting our money back or trying to and never returning because of Leah.

The fact that they made it to where I can not respond back to their response is insane .. no I am not coming after a high schooler!! Again she told me her age without me questioning her! And for you to back her up without contacting me back is absurd!!I just contacted your team and they said that ohhhh yeah Marcos he’s been working here for a while and for you to deny that there’s an employee with that name is INSANE! And you DO NOT deserve him! Again this response is so unprofessional of your part and what she said and handled it was way beyond unprofessional-nessem. It’s so sad -and disappointing. I wish I would have gotten the name of the person I spoke to because she was reasonable and understanding! This is INSANE!!!! Observed !!!!!. Completely...

Hours are not accurate. I’ve been here 3 times and never beeen allowed to play because they are closed for an event or because weird hours.

For reference, They stop selling tickets around 8:15pm. Prices are also incredibly high ($16) so I think I’m just gonna stick to urban putt.

UPDATE: Stagecoach Greens provided very diplomatic and on point response. They are correct in that I should be more proactive in checking their website beforehand to see if there are reserved times. I apologize for my tone/frustration given that I could have put more work in upfront to confirm availability. They are very open about disclosing events beforehand.

That said, their statement about hours feels misleading. Their website aligns w/Google Maps, clearly stating 11-9pm on the bottom of every webpage. It is not until I go to the FAQ under and specifically click the "hours of operation" question do they reveal that 8:15pm is the last team time. I recognize the need to be respectful of neighbors, but I don't find this depiction of availability as respectful to patrons since nobody interprets hours in this way. If you say you're open until a certain hour, patrons expect to be able to purchase goods/services until that hour. It comes across as (though I'm sure not intended to be)...

Omg!! I first passed by this place a few months ago and thought, "what is this place?" I was tagged in a video on Facebook telling me what it is. I never thought anything of it until my daughters classmate had a birthday party there. It was such a cool mini golf course!! It is great for families. It takes you through the history of the colonization of San Francisco. Pretty cool cause I love history. From the Native Americans to the gold rush. To current SF. You're not just going through a mini golf course, you're golfing through history. It's really really awesome. I definitely plan on going back. Its $16 per adult and $8 for kids. Pretty reasonable pricing.

The only negative experience I had was that the family in front of was was golfing with 6 people and the rules say 4 at a time. They took FOREVER!! They were really rude too, but I know that's not the golf courses fault. They got mad at my SEVEN year old cause she put her ball down and hit it. Then got mad at another kid for a ball rolling from another course onto their course. They were angry for no reason. However, they should have people monitoring the course to make sure people follow the rules, specially...