Ulta Beauty — Attraction in San Jose

I used to shop at Ulta at this location: there was a staff who was nice in a professional way and sold me a lot of Juice beauty products. However, the day I came meant that a special giveaway that they would be doing on those products wouldn’t start until the next day, but he told me come back the next day with receipts, purchase a bit more, and he’ll make sure that I get whatever giveaway you know like the kind of stuff they’re always doing. I came back the next day and the guy was ridiculously and absolutely unnecessarily rude, like kind of for the fun of it? I said hi, told him I’m back and brought the receipts and asked for what he had told me literally the day before to wait and purchase. For him to act like 1. he didn’t even know me and 2. what was I talking about and 3. that just because I have a receipt doesn’t mean anything …. It was just too weird because it didn’t benefit him anything because that means I would either buy less or not buy more. I guess he had already made his quota? He got me to listen to him a little bit the day before so now he’s just gonna mess with me? Really so weirdly unnecessarily rude. As they literally had posters on the front glass doors advertising this Juice Beauty buy and get so there was no denying it. I’ve not been back since and will not go to any Ulta … ever.

So they are “accommodating” to destructive tweens and 0% morals thieving teens…. so to then actively disrespect on older ladies who spend a few hundred bucks a visit. What a business model.

This review follows all Google’s...

Soooooo , I booked an appointment for a perm , wanted to try to train my actual curls. Got the confirmation call the day before I was skeptical but said hell with lemme just try it. Arrive to my appointment was greeted by front door which was nice , the store looked pretty clean from the few aisles I walked down. But headed back to the hair salon for my appointment. We did some hair history talk and as well as trauma dumped by the time I was out of the shampoo bowl So I was pretty excited for the most part. She accidentally used the 2nd or 3rd step first ... i was kinda scared about my hair but she said it was okay and would wash out. So back to the shampoo bowl we went . She went back to go get all of her treatments ready... and she wasted a bottle that we actually needed to even continue. So obviously my heart sank as I sat in the chair with wet hair ... she offered to cut my hair.. but I didn't want my hair cut I wanted curls did I mention my daughter's birthday was the next day? So I just anticipated and planned on having this head of curls .... and nope , I told her I have only had heat about 10 times since last year when I cut my hair ... she made me number 11 by attempting to give me curls that "could hold" till tomorrow... it didn't. But honestly just disappointed i waited all week and then for a chain location like ulta not the have the products was just beyond whack. It wasn't completely the stylist fault .. they should have a stock of hair items they use. But yea 78% chance won't...

Yesterday I went to Ulta to learn about the Perricone Skincare Line. I have been looking for a new brand for my regimine.

They were having a showcase event for the brand, and I thought it would be a good time to pick the representatives brain.

I have to say I was impressed by the whole experience. Kaitlin, Jessica, Kylie, and Ruby the Ulta employees, Larry the Perricone Rep were amazing. Not only did I learn about the brand, I learned about my skin and what I need to keep my skin hydrated and healthy. I learned why my current brand was not meeting my needs and why I don't have to spend a fortune on skincare. I was given a couple of samples for stuff to think about for the future and purchased what I needed.

I came away with ONLY the products I needed and a new skincare line. I didnt feel like I was being SOLD something or feel rushed to make a decision.

I have been to this Ulta location before and every time I have a great experience. They are super busy but still try and help the best they can. Thanks Ulta & Perricone!

What...