Integrity Sound — Attraction in Sarasota

I recently sent a service request to Integrity with respect to my Control 4 system. My experience getting this fixed was awesome and far exceeded my expectations.

Shortly after sending my request, Brad reaching out to let me know he had the request and would get me on the schedule as soon as possible. Brad made me feel this was a priority and he would do what he could to get me operational before our out of town guests arrived. The call gave me confidence that Integrity was on it!

Then Jay arrived to work on the system. Jay was awesome! He calmly listened to the issues I was having; it was clear he understood the issues and moved quickly to resolve. He fixed the zone issue in a short period of time. I hesitated, but then asked him about playing Apple Music on the C-4 system; something I’ve struggled with since the C-4 update last year. He researched and came back to me quickly with the procedure to get Apple Play through C-4. He walked me through it and it worked!!! This has been a persistent annoyance for months – he got me up and operational in minutes. I am very impressed with Jay; he demonstrated a strong ability to quickly assess, diagnose and fix the two issues with the system. Plus, he is a pleasure to work with.

Integrity’s response to my service request was awesome and reinforced my confidence in the company. I’d like to thank Brad and Jay for their extraordinary service, system knowledge and professionalism - I highly recommend without...

What a company! I started by stopping in their showroom and had an idea of what I wanted. Also, I have had many TVs, sound bars, and surround sound setups in the past, but I wanted a professional company handle it this time.

They took a site survey of the installation, we had a miscommunication, so Joe (the owner) came to my house. Joe was excellent, and when all was said and done, I decided on a Sony TV, Sonos soundbar bar, sub, and rear ceiling-mounted speakers. I was telling him about my issues with a network, and he gave me his recommendations and decided to go that route too.

The day of the installation went awesome! The two guys came and covered furniture, put down mats, and were extra clean in the house. They were very knowledgeable and great to speak with. Everything was professional and looked professional. No corners were cut.

This is the place to go if you want a professional company that stands by its promises and an expert install. I give them an A+++++ and highly recommend...

Integrity Sound recently installed my new 75-inch TV on a full-motion bracket, which included having to substantially reinforce the wall. The team at Integrity set the perfect expectation and did precisely what they promised and more. I can pull my 92lb TV almost 90 degrees from the wall with no concern. I had seen other work Integrity did in our condo building and was impressed. I went to their store on south Tamiami Trail and became even more impressed. Their team is very knowledgeable and accommodating. I ended up purchasing my REL subwoofer from them after a brief consultation. Too many other details to share, but let me say that I learned a lot about my AV equipment in the process and could no be happier with the installation. The team at Integrity Sound is among the best I have experienced in my long life as an audiophile and home theater lover. I highly recommend Integrity Sound and will be happy to share more of my experience upon request...