Carats Fine Jewelry & Watches — Local services in Sarasota

Had the most amazing experience at Carrats! After doing my research on local jewelers I made a list of the highest rated jewelers in the area and proceeded to stop by each one just to see their inventory and check out what each had to offer. I just moved here a few months ago from NJ so I was wary on what to expect. After a few were crossed off my list I went to Carrats with high expectations due to their reviews. They were extremely patient with me and helped me choose the best engagement ring that suited my needs and my budget. They really looked out for my best interest and wanted to make sure my future fiancé would be blown away by how beautiful the ring is. When I returned to see the final product I couldn’t believe my eyes and new for sure she would love it!!! If I could give 10 stars I would!!!! They blew every expectation I had out of the water and my entire experience with Carrats was amazing from start to finish!!!! If you want to feel fully satisfied with any jewelry you purchase for yours self or loved ones Carrats is the place you want to go. They gave me by far the best value for what I invested!!! — ps: Look out for an update review in a week after I pop the...

They go above and beyond. My engagement ring setting wasn't all that I had wanted and needed to be resized. For my 20th anniversary we decided to upgrade and find something else. I had been looking for awhile but nothing was "perfect". Melissa Stanfield at Carats let me look through her jewelry books, but I guess I was just feeling too picky. I left without purchasing. However, she remembered me and what I wished. At her next Jewelry convention she found something she thought was "me" and brought it home with no pressure to me. She notified me and I was thrilled. We were able to keep the main stone of my engagement ring but the ring is entirely new: sparkly and pretty; and makes me feel SUPER!!!!! I'd probably still be looking without her. They also were able to clean, resize, and renew some other pieces. They have been wonderful to work with and I look forward to future purchases. Thank you Melissa and the lovely people who...

My girlfriend took my diomond bracelet to them to have the safety clasp restored as well as have the actual clasp fix.when i went to pick it up not only did they not fix the safety clasp but they aslo filed down the sides were the clasp was sappose to be restored did a bad sarter job on the clasp and place a very then and not durable safety chain along the side, i told the managing person on shift that that is not what i ask for but he explained it away and me not being a man of confrontation i left with my bracelet very displeased. But i give them 4 stars because a little over a month my bracelet was broke again i went in and spoke with a eomen this time and she apologize and told me that they would fix it for me the correct way this time free of charge so im happy just wish she would have been the original person i dealt with then i could have give there service 5 stars...