Pasadena Motor Cars — Attraction in Sierra Madre

There're quite a few British indie exotic shops you can go to in SoCal. I came here because it's closest to my house, and prices seem within reason. Mind you that you can probably find some other places cheaper but you might be sacrificing quality. of the small and big major work that these guys quoted me, i'd say it's "within reason". i am a strong believer in paying a reasonable price to get quality work done rather than having someone work on your car and feel short changed while doing it. But the main point is that one of the lead mechanics, Owen, seems to know the ins and outs of Aston Martins quite well. This is my second year servicing my Vantage with them. I even had a major clutch/flywheel job done here and Owen knew about all the particularities that's involved with the major work. For the Vantage, he knew about the mis-fire sequence, which needed to be re-programmed in after a clutch install, and he also knew how to properly cycle through the ASM fluid. These Astons are notorious for being particular on the details. So far i've had Clutch/Flywheel installed, Coolant flushed, Transaxle fluid changed, brake fluid changed, and the rest of the annual service items performed two years in a row now. They do allow you to bring your own fluids or parts if it's within OEM spec. Being a car guy myself, and used to work on my own car back in the day, i sometimes would buy my own parts and have the shop install them. It's also good to know that they don't scalp you on the parts. I bought the clutch/flywheel directly from the supplier VelocityAP in UK, but it also helps that Pasadena Motor was already an authorized VAP distributor as well. I also appreciated that they didn't charge me for unnecessary work. A few months back i had a little bump in the rear. Being OCD myself, i asked if they could take the rear bumper off to make sure that nothing behind the bumper cover was out of wack. They informed me on the price and work required to take off the cover and recommended that they would instead check from underneath the car. Good thing that everything looked fine and It saved me hundreds of dollars in return. They do seem to be more responsive through phone calls. so if you don't hear back through email within a few days, give them a call. Sades is usually quicker in response through phone calls and follow-ups. I will continue bringing my car here for as long as they keep up the good standard of work and continue to be competitive in price. They also service exotic Audi here too outside of the usual Jaguar/Land Rover/Aston Martin. I am actually thinking about picking up an R8 in the future so will for sure keep...

My wife's 2019 Hyundai Sonata suddenly developed performance issues accompanied by a rapidly flashing Check Engine light as she was on her way to work. On an emergency basis, we took her car to Pasadena Motor Cars and Aaron and Jake, along with their fine staff, literally performed miracles. They had the problem diagnosed almost immediately and then had to have the necessary part, which was unavailable locally, overnighted. Her car was ready for pick up by mid-day the following day. Absolutely perfect work was performed in record-breaking time. Her car runs and drives better than it ever has.

The service here is fabulous in every respect. I used to own a fairly large transmission repair shop and we did our best to serve our customers. We had many loyal followers, but I would have to admit that even as hard as we tried, we weren't this good. This is the best auto services business I've ever had the pleasure dealing with. We highly recommend Pasadena Motor Cars to anyone who seriously cares about his vehicles and wants the best there is.

When my wife arrived to pick up her car, Jake explained in detail what had happened and what they did to solve the problem. Then, before she left, Jake made her a cup of coffee and gave her a much needed opportunity to relax a bit. Oh yes, before I forget, the price...

This experience was my first time using the service of this shop because of their expertise on Jaguar cars. If I have to choose one word to describe this place, it would be "professionalism". When you walk into the office/waiting area, you would feel a sense of cleanliness. Some car repair shops would have greasy and sticky spots, but not here. Everything is neatly placed. Regarding to my service request, I was provided a " no obligation" estimate. They also provide free inspection to see if there are other problems with the car. But you can decline works on these findings. At the end of servicing the problem of my car, I was surprised to see that the bill was a lot lower than the estimate. Lastly, I have to give a shout out to Aaron. He was the person taking my service order. He carefully listened to my explanation of the problem with my car and explained clearly of the work and estimated cost involved. Moreover, he was not pushy in trying to sell me...