Update: My daughter asked to come back. I reluctantly agreed, hoping this would be a positive experience that would rebuild her confidence. So far the staff have been really nice and there are people watching the kids at almost every attraction and someone is cleaning. It's very busy but the food court has two workers and no line. Much better experience. Possibly different staff, as I did not recognize anyone. I also arrived 6 hours before closing this time.

If this experience is consistent, I may bump up to 5 stars. (I worked retail for years, I understand the need to get out as early as possible but you should never shut down every register 45 min early. Maybe 15 min early or just close all the registers except 1. I say this as a former closing Manager/Supervisor)

Former Review: I am giving them two stars ONLY because the place looked clean and well maintained.

My first time coming here, arrived 40 minutes before they close and couldn't jump. I have memberships to Get Air, Altitude and Defy. Because all three were closed at 8pm, we made a special trip to Flying Squirrel. I drove from Pullman to Spokane, almost 2 hrs. We detoured to Flying Squirrel so my daughter would have 40minutes jumping, instead of 10min jumping. At ANY of those other three places, we could have walked in and jumped. At Flying Squirrel we were told they closed their registers at 8:15pm.

I could buy tickets online, buy a membership, but they said even if I paid for their most expensive membership, my daughter still couldn't jump because they needed proof in their register that she was there, in case she got injured.... Seriously? If you're going to shut down your registers 45 minutes before you close, make that information available!! And what's the risk here? My daughter is injured and I drag her out of the building and then sue?? If she's injured, she would be taken care of THERE! Pretty sure that's proof she was injured there.

I burned $50 in gas driving there. My daughter is Autistic. She had a horrible night sleep and the poor kid collapsed for a nap, which delayed us leaving, then she overcame her disappointment that she couldn't go to Get Air and overcame her initial hesitation to enter a new place because I said they would be closing soon and runs inside so she can watch other people jump, other kids. Because the registers were closed!

She has no ability to understand that! She doesn't know what a register is or how it operates. She just left feeling that SHE is not allowed to jump and ONLY her. Yet another box is this damn world that she doesn't fit in. She sobbed. She thinks something is wrong with her. Thank you for being so inflexible. Your workers stood around doing nothing but hey, I'm sure they closed on time and got out early. That's what's important after all.