SWET HOT YOGA AND FITNESS - Springfield, MO — Attraction in Springfield

Update: Since the studio felt it pertinent to advertise my finances and my ledger with them and blatantly lie about what happened, which is pretty much the most unprofessional thing ever, I'd like to respond to the owner, or whomever wrote the reply to my review. First, the card would not authorize, because I closed the account over a month ago. Thanks for making that public knowledge. How professional. Second, you were made aware of my injuries back in August, and a second time the last time I attended class on 9/16, so please don't lie. Third, you only addressed my emails and sent me screen shots of the refund AFTER I posted this Google review, SEVERAL HOURS after, in fact. Prior to my posting the review, you would not return my phone calls or emails. Again, there is no need to lie. You could have simply addressed the problem when it was presented to you instead of lying to cover up your refusal to address the situation. Finally, I am appalled at the lack of professionalism you have shown here by detailing my account on a public forum and blatantly lying about what happened. How embarrassing for your business. I can assure you, you have lost my business.

Original review: It honestly pains me to give this studio a bad review, because I absolutely loved the classes and instructors. However, I feel I have no choice but to put this out there so others don't have the same issue as I do.

I am injured, a fact of which the studio was made aware. I have not been able to attend class for approximately a month, and had surgery 3 days ago. The studio knew about all this. They agreed to either cancel or freeze my membership until I have recovered. I opted to cancel as I am not exactly sure when I can come back. The studio sent me confirmation of the cancellation via email approximately two weeks ago. So, imagine my surprise when I was billed for membership on October 5th, two weeks after cancelling and receiving confirmation of the same. I subsequently emailed the studio, twice, and received no reply. Therefore, I was forced to file a dispute charge with my bank this morning, and deal with the hassle of all that plus obtaining a new debit card, and redoing all of my finances while bedridden and trying to recover from surgery.

This is all in extremely poor taste, as I paid for over 3 months of membership I did not use as a result of my injury, and never made an issue of it. I have come to expect more from SWET, and am very disappointed that they choose to do business this way. There are plenty of other yoga studios in the city, and they would do well to remember that. I would stay far away from this studio if you...

A True Gem — So Much More Than a Yoga Studio

This studio has completely changed my life. Every single person here — from the yoga teachers to the front desk team — is genuinely kind, welcoming, and supportive. You can feel the positive energy the moment you walk in.

The classes are fantastic! Each instructor brings their own style, but they all share the same passion and care for helping everyone feel their best. The studio itself is spotless, beautifully designed, and feels like a peaceful retreat — the perfect place to unwind, move, and recharge.

On a personal note, this studio has been incredibly important to me. I came here hoping to strengthen my back and avoid surgery, and I can honestly say it’s worked. My back is strong now, and I no longer need to see a chiropractor. Yoga here has not only helped me physically but also mentally and emotionally.

This is more than a yoga studio — it’s a true community filled with beautiful souls that I absolutely adore. I’m so grateful to have...

I went to another popular hot yoga studio in Springfield every week for 2 years and never thought I'd go anywhere else because I loved it so much. Fast forward 3 years after I stopped going there, to today when I tried SWET (due to the wide variety of class times they offer) and I've been converted. Unless SWET goes out of business I'm never going anywhere else again. The class was energetic, yet relaxing and focused just like it should be. Since it had been so long since I'd practiced I took frequent breaks and the instructor came and put a cold wash cloth on my forehead!!! And then she did it again at the end of the class!!! I loved it so much that my fiancé is going to buy us both memberships today. I can't wait to try more...