Pin-Up Bowl — Attraction in St. Louis

If I could give this place 0 stars I would. I got off work at 7pm and then picked my husband up for us to go on a date night. I thought of bowling and Pin Up is not far from my house, so I decided to go there. We went in and was told it would be a 45 minute wait. I asked if we could pay now, so we could bowl once a lane was available. She said that they couldn't, so my husband and I decided to sit at the bar and order food and eat while we wait. We got to the bar and the bartender walked from the back which was on the side we were sitting on and walked right past us. He went to the end of the bar and helped someone else out. Then right after, a group of young males walked in and he walked right over to them after servicing the person at the end of the bar. They asked about bowling and he told them it would be 45 minutes. He then walked off over to the counter where the lady was that told us it would be 45 minutes. He came back over to the group and told them that he put them on the list. He walked right past us again and looked right at us and said nothing and then kept walking. We were never told that there was a list we could have gotten on and was never even addressed at the bar. It seemed as if we were invisible. The bar was empty besides my husband and I and the person at the end of the bar, before the group of young men walked in. I will never go here ever again. This was my first and last time going to Pin Up Bowl. Horrible service, and I felt it was racial. I advised people to not patronize this business. Let's stick together as a community because business like this should not be tolerated....

So I'm a 30 year old wife mother and student who happens to reside in the the area. My family spend a lot of time and money in the Loop. If you are in the area often then you know that the 2 banks that are on the strip are further down Delmar. So anyway, I decided to just Google ATMs, and Pin Up Bowl came up. I had my 3 year old daughter with me it was about 8:40 pm we were just making a stop. So I went in and used the atm then I thought shoot, we have to use the bathroom also, let me at least contribute to the establishment because it's only right atm, bathroom I'll buy something ya know. The bartenders talked to each other for a bout 7 min before even aknowledging us. I asked for a simple grilled cheese for my daughter. The lady asked my daughter what kind of cheese did she want and was laughing and joking with her. As they were making it I headed for the bathroom. I come back out 8:54 pm. The girl said I'm sorry but you have to be 21 and over to order food after 9. So I said what's the problem I ordered it a while ago and it's still not 9 how long does it take to make a grill cheese we taking it to go anyway. The only thing she said was sorry. So I called and complained about a worker basically denying my daughter food and the only thing a guy (MANAGER) had to say was we apologize for the bartender she didn't know what time it was when she accepted your order. IT WASN'T 9 O'CLOCK AND WE TALKING ABOUT A GRILLED CHEESE NOT FRIED CHICKEN FRIES AND A COKE AND A SMILE. Prejudice at its best rude disrespectful and dishonest NEVER AGAIN. And Im telling everybody I know not to go...

I really liked this place - cool bar/bowling alley combo in a good location, but the staff/management are unfriendly and dishonest. I was there for a friend's birthday party during the day (it was a pretty tame party - more bowling than drinking), and had to leave in a bit of a hurry because my girlfriend was feeling sick. I forgot to close my tab on the way out and went back to get my credit card the next day to find that they had added 5 drinks to my tab (which we definitely did not order) increasing my bill 5 fold. Their policy is to add 20% to any tab left open at the end of the night (which is fine with me), but they increased my tab 5x!!!! When I brought this up to the bartender, she angrily took down my phone number and said the manager "would have to call me" - I'll be surprised if I get a call.

I get that bars and bartenders feel some frustration with tabs left open, but this is just blatant stealing. I also wouldn't be so angry if the bartender hadn't given me such attitude when I brought this up to her. It makes me wonder if it's their standard procedure to add 5+ drinks to unclosed tabs at the end of the night - if so that's probably a big money maker.

So a word of caution: if you ever leave your card at this place, expect to pay for a bunch of drinks...