I had a very personal story I wrote for my BFF, a child of war, but the traditional publishing venues were out of my financial league. My mom suggested Staples, which I had not thought of as an author. I brought my "book" (everything was on USB external memory storage) to Staples were Kevin kindly assisted me (in the printing area of the store). I chose to collaborate with him using a "Marketing" method of spiral binding. Kevin chose the perfect paper grade and included the few photos I had in the exact places we agreed on, including the cover photo (protected by a top sheet of plastic). I wish I could post the photo of the final product, which was completed the same day it was dropped off, but cannot expose the photo on the front cover due to my friend's privacy wishes. I can guarantee you the "book" has impressed friends and family here, and due to the affordability, I was able to have a second copy made, a keepsake memory for me and a read for those eager to do so. My friend is 86 and in the early stages of dementia. Her life story was important to those who know and love her and will be shipped to Hawaii, where it is anxiously awaited.
Thank you, Kevin, and thank you Staples, for being a part of something that will be read for generations to come and a story I hope teaches the reader how war changes the lives of those lucky enough to escape from it alive. I trusted Staples with this lifechanging project and they did not disappoint, so for those who would love to see their work in print, you can do so without breaking the bank. A shout out to the other employee who wasn't there when I was, but who also had a hand in the completion of my best work to date. I picked it up first thing the following morning and will return with future...
Read moreWent here yesterday (10/6/18, around 3 or 4 pm) to print something from their print service stations. I had never used them like this before and I won't do it again. Worst experience I've ever had there in years. So not only were the computers down for the actual person to help us, but she was rude to the point I almost walked out. I've never used the self service printers before where you have to scan a code and all kinds of stuff. So I didn't know you needed a card to do it, the girl was rude when I said all I had was cash. Practically ripped my cash from my hand and put it on a card. Gave me the card. When I said hey I don't know what I'm doing on this can you help me she was very short with me and my friend. Like it was an inconvienve that we needed help using equipment we've never used. She wasn't friendly. The only helpful thing was that we finally got all of our stuff printed. After she helped me we just did my friends stuff on our own. After that we went walking thru the store to look for some classroom supplies and got a couple sale items. When we checked out tho the stuff rang up differently. When we asked why the guy said the sale starts tomaro.... Then why put the tags out more than 18 hours before the sale starts? That was odd to me and a bit confusing because we couldn't see regular prices with sale stickers and tags over them. It wasn't a very great experience and I can say I'll be returning to the libraries to print my things in the future due to this experience. I use to love this store, I wasn't at all impressed with either associate who helped us. Didn't even get their names because no one was...
Read moreWent shopping at staples in the Staunton location was treated very poorly by the employees and the manager at this location when I was very respectful to them... I had seen several things in a discount bin that they had in several of the isles and was told they were a certain price then when I went to the counter to check out they tried to charge me so much more than what the merchandise was listed for so I spoke to the clerk as well as the manager and they told me that it’s not there problem and the items were not supposed to be in that discount bin.... so I was humiliated at the checkout line by both the clerk and the manager by having those items taken from me and making it out like it wasn’t there problem and it’s not there job to ensure that all the items are placed in the proper places with the accurate prices on them... as the manager stated to me that he is not going to follow people around and make sure things are placed back in there proper locations... I will never shop at this staples store again... they are extremely rude unorganized and...
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