I had an occasion recently to sell a good amount of gold and silver jewelry. I had been to Heritage previously and liked the way I was greeted there on my visit, so I decided to give them first shot at the transaction.
It was enough jewelry to make it worthwhile to do my homework. I precisely weighed each piece and calculated the value of each at current market prices and noted that in a database. They told me what percentage of market they would pay which, by the way, was a very good and unexpected percentage. They hit every piece as promised! There was not the slightest feeling that I was being misled in any way. They earned and deserved my trust. The entire transaction was such a pleasant experience, not only because of the ease of the negotiations, but the fact that every person was just wonderful to work with!
One more thing. If you are looking for a quality guitar, go to Heritage. What they stock is NOT standard pawn shop fare. They know instruments and they carry top quality (Fender, Gibson, PRS, etc.) guitars. You can tell that they are very selective on what they put on their wall. These guitars are not cheap, but they are priced...
Read moreWe found them online as Texas Watch and Gold. They had exactly what my wife wanted and at a nice price. We were truly excited as we started the rush hour drive to Sugar Land. To be on the safe side, we called to confirm the hours of operation and they said 7:00. At 6:05, we stood outside of their locked and closed doors reading a hand written note taped to the door stating that they closed at 6:00 today. There was no mention of any type of emergency and the other reviews state that there are employees (plural)- I would think that somebody could have stayed. The note also stated that they would keep their regular hours of operation tomorrow. That information is written on their website, that information is written on their front door, they told my wife that same information when she called them, and, when we got there, that information wasn't true. I drove home wondering what other information wasn't true. By the way, that was total of 2 hours driving and my wife is as mad as a wet hen because they've got what she wants at the price I want and I am about to pay almost twice as much for it somewhere else so I don't have to worry...
Read more⭐⭐⭐⭐⭐ 5-Star Review — Heritage Pawn
I rarely take time to write reviews, but Heritage Pawn absolutely earned it. From the moment I walked in, Thomas and Kevin greeted me with genuine respect and professionalism — not that rushed, “what do you want?” attitude you get at some shops. These two know the value of good business and good people.
I brought in my electric Fender guitar, and they gave me a great pawn loan — fair, fast, and without the hassle. Thomas was upfront about everything, walking me through the process with total transparency. Kevin made sure I got the best deal possible while treating me like family. That kind of service is rare and worth recognizing.
The store itself is clean, well-lit, and organized — a reflection of how they run their business: with integrity and pride. Whether you’re buying, selling, or just browsing, you’ll feel like you’re dealing with people who still believe a handshake means something.
Heritage Pawn — with Thomas and Kevin leading the way — is setting the gold standard for what a pawn shop should be. Five stars all the way.
Evangelist...
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