Gold Star Gymnastics — Attraction in Sunnyvale

Tldr: Good Management, good Makeup class policy. Teachers care to engage and teach. My 4 year old is taking classes here. I have seen 5 teachers during assigned slot and make up slots and trial class. They go through same circuit in every class every time, but all of them have different style of engaging with kids.

My kid is slightly less active , does only simple stuff in typical kids playing area, so we thought of getting some gymnastic training for him. We are seeing results. In my experience with other classes like Soccer and Swimming, I can see that kids will improve only slowly and incrementally, so don't expect magical improvement at this age.

My kid's first assigned teacher was not good, talked to the management about it via email. They heard me the next day over phone and followed up with me in next class. End result was very satisfactory. I did not see any problem with other (4 of 5) teachers, so I guess bad experience was uncommon and it was resolved timely and...

My daughter has been going to the mini star class for 9 months now and wanted to share my feedback with other parents who may be interested. First, its a fantastic facility with great equipment and plenty of space for children to practice. They have designed a good curriculum for kids to progress through and develop their skills and strength.

But here's my reason for the three stars and why I pulled her out. The 6 students per coach ratio is absolutely untenable for the coaches (who are just the older students of the facility) to focus on all the kids. As a result I have seen negligible development over 9 months. They are just going through the motions and my repeated flags to the supervisors and front staff went unheard

Some of the coaches weren't even able to focus on the safety of the students because...

Edit: the owner reached out to me directly and I was unaware of the policy changes. She offered to help me in a number of ways to help my daughter get her make.up classes. I was beyond impressed with her reaching out to me and what she offered. Great customer service. Thank you Gold Star. My daughter loves Gold Star. But apparently they changed their policy on makeup classes last summer. Previously any missed classes during the school year could be applied to the summer session, which was very convenient. Now you have 30 days to reschedule a makeup class, but if we already have class once a week when are we supposed to do the makeup. Definitely a financial decision on their part, which isn't sitting well with me at the moment. I don't remember being notified about the policy change when it went...