South Holland Public Library — Attraction in Thornton Township

I've been coming to the South Holland library since 2016, when I discovered how wonderful it WAS! Now everytime I come to the library I feel more and more disappointed with treatment by staff, especially in the children's department. There's now a security guard. The staff are rude. I was rewarding my children with a day at the library. Upon our arrival the computers were shut down with a sign that was telling the children to read a book instead.. This is not the first time.

There's also been times where the computers are shut off way early for the same reasons. Ok fine.. My children read ALL DAY EVERYDAY. We have plenty of books on our bookshelf. As we proceed to grab a few coloring pages we are greeted with. " Ok that's enough! We just printed those!!" I have 3 children.. 10, 7, and 4.. I had 5 pages in my hand.. So now the children can't color either? I don't need someone to force my children to read. They LOVE to read and we USED TO LOVE THE LIBRARY.

I am so upset with the way these people walk around and treat these children. We come here and get denied PUBLIC TAXPAYER services. The few that is offered to our community. This only the incident from today but I am just debating should I even return because I'm so glad I ALWAYS keep my composure. The staff made my 4 year old cry and all he wanted to do was color spiderman...

Been going here for years. I've read through some of the worst reviews and to be frank I question every single one of them. Kids complaining that they came to "draw" and were approached by staff about being quiet, hanging around empty aisles and being asked what they were doing..... and a complaint about having a security guard because???? I guess we'd rather the police be called when the teenagers and homeless/mentally ill are disruptive. I've been to far more affluent libraries... ritzy Oak Park and Evanston all have security. They also both struggle with homeless and otherwise displaced people using the library as some place to go, which is not a crime but it does pose challenges at times. Point being...this is a good library. They have a variety of programs, they made recent upgrades, and they care about keeping it updated and relevant. The staff is not rude nor can I actually list anything to complain about it. If they were not up to speed I'd be happy to detail why here. The fact is...there's no legit reason to complain about it. I'd have given it 5 stars if they actually gut the building and remodel the whole thing...or start fresh. If you know South Holland, that won't happen. Your great great grandkids will use the same library but it'll be clean and have fresh paint with friendly staff. This is...

My friends and I came after school to study and draw. In the upper section due to the teen section being closed for remodeling. We sat down next to an outlet by a window seat where it was quiet and we could work. There were two random pieces of wood on the floor but we didn’t question it. A Liberian then came and stared at us then came back asking us if we moved their stuff? Throughout the entire time we were there they kept coming to bother us. Very rude!!!!! They asked us if we were up to something? While we were sitting like everyone else I feel hurt by the way my friends and I were disrespected when we KNOW we did nothing wrong. We sat down like everyone else yet we were targeted. We will make sure to stay in the teen area the workers downstairs are very nice!… we aren’t positive...