Halo Salt Spa — Attraction in Thousand Oaks

As explained below, the experience my sister and I had at Halo Salt Spa was disappointing. However, when the owner read the review below she called to rectify the situation. She was very apologetic, accepted responsibility and offered us another session or a refund. Since I live out of state we asked for a refund. We appreciated the fact that the owner was quick to respond and address the issues we had. Perhaps our experience with the spa was an anomaly and we should try them again someday.

Our experience at the Halo Salt Spa Sunday, May 7th was disappointing. The website claims many options for types of massage such as hot stone, cranial sacral, etc. When we called to make appointments we were told that therapists that offered these types of massage no longer worked there but the receptionist claimed that she would try to find someone to accommodate us. Not only did she not communicate our desire to the therapists she failed to tell one of the therapists that she had changed our appointment time. When scheduled, our appointment was for 2:30. On Saturday I received a message that our appointment was at 2:00 (not 2:30) and that we could use the salt room either at 1pm or 3pm. Since our massages were to be 90 minutes I wasn't sure how this would be possible, but called and confirmed we would come for a 1pm salt room session prior to our 2pm massage. At the end of our 45 minute salt room session we were told that one of the massage therapists was running late due to traffic. The fact is she hadn't been told of the changed appointment time and rushed to arrive. Needless to say she was stressed when she arrived which is not conducive to a relaxing massage. We also overheard the two therapists conversing and it was obvious that they had never worked together and the therapist who had received word about the change in time wasn't very kind to the late therapist although it certainly wasn't her fault. There was little time to discuss what we wanted in a massage and my sister certainly did not get what she wanted. It seemed as though the salt room is what most clients are there for and massage is an afterthought. The salt room itself doesn't live up to the hype; if there was a salt mist sent into the room there was little evidence of that. The reception/ waiting area is small, crowded (few places to sit) and frankly noisy for a spa that is supposed to be relaxing. It certainly isn't worth the price, especially for massage, unless perhaps you get a great groupon deal. I wouldn't...

I recently had the pleasure of visiting Halo Salt Spa, and I can confidently say it was an extraordinary experience! From the moment I stepped through the door, I was greeted with a warm, welcoming atmosphere that immediately put me at ease. The spa is impeccably clean, beautifully designed, and offers a serene ambiance that sets the perfect tone for relaxation.

One of the standout features of Halo Salt Spa is their salt therapy rooms. The air is infused with ultra-fine Himalayan salt, creating a soothing and rejuvenating environment. As I sat back in the comfortable chairs, I could feel the stress melt away, and I left feeling refreshed and energized. The benefits of salt therapy are incredible, and I felt the positive effects on my respiratory system almost immediately.

The staff at Halo Salt Spa are absolutely amazing. They are professional, knowledgeable, and truly passionate about providing top-notch care to their clients. They took the time to explain the various therapies available and helped me select the perfect treatment for my needs. It's clear that they are dedicated to helping guests achieve optimal well-being, and their attention to detail is second to none.

Whether you're looking to de-stress, improve your respiratory health, or just treat yourself to some much-needed relaxation, Halo Salt Spa is the place to go. I can't recommend it highly enough! The combination of excellent service, calming atmosphere, and the incredible benefits of salt therapy make it a truly one-of-a-kind experience. I'll definitely be...

I recently had the pleasure of experiencing a massage at Halo Salt Spa, and I must say, Shelley is a true professional who seamlessly blends expertise with a delightful touch of humor.

Suffering from persistent neck and shoulder discomfort, I opted for the 90-minute fire and ice massage with hot stones. Shelley's skillful hands navigated through tight areas with precision, offering relief that transcended the physical realm. Her professionalism was evident, creating an atmosphere of trust and relaxation.

What sets Shelley apart is her ability to infuse the session with a sense of humor, making the experience not only therapeutic but genuinely enjoyable. A delightful mix of pleasantness and wit turned what could have been a routine massage into a memorable encounter.

Furthermore, Shelley recommended incorporating CBD oil, elevating the post-massage experience to a new level of bliss. Even after leaving the spa, the calming effects lingered, a testament to her thoughtful recommendations.

In summary, Shelley's professionalism, coupled with her pleasant demeanor and subtle humor, make for an exceptional massage experience. Halo Salt Spa is fortunate to have such a skilled and delightful therapist. If you're seeking not just relief but an overall enjoyable and rejuvenating experience, Shelley is the expert to trust. Five stars,...