This is positively the worst place I have ever shopped. Aside from the associate working behind the service desk I was completely disgusted with every other employee I came in contact with. As this sweet very long haired girl was trying to assist me i stood there for what seemed like eternity waiting for anyone of the 3 managers who let's call her "M" was trying to reach over the walkie but never responded. The 'funny thing" and I say that with a surreal amount of sarcasm was that if you simply looked over toward the self checkout you could see them all standing there talking amongst themselves completely ignoring "M's" request for a csm or manager to assist her. She was very apologetic to me for my inconvenience however I felt sorry for her bc she was being completely ignored. Finally after 4-5 min of no response someone finally came over with a huge attitude and being extremely rude to "M" and myself they approved her request and she was able to finally complete my transaction. I can not believe the way management treats thier associates or how rude and inconsiderate they are when being asked for assistance. I mean isn't it thier job to help the customers and to manage thier employees properly and with respect?!?! I've had plenty of negative experiences recently at the torrington Wal-Mart Store but this incident put it over the top and I will never shop there again. Oh and one last thing and I truly couldn't believe this either. I walk around the corner to use the restroom another night and I see this girl in a yellow vest stuffing her face by the men's bathroom, truly unbelievable!!! If you have the choice between target or Walmart stay the hell away from Walmart unless they get thier act together and start running that...
Read moreWalmarts are always the same to me except this one. For one specific reason. About a year ago my husband and I moved to town. We have been to Walmart for various reasons. Almost every single time their loss prevention department has very obviously followed myself and my husband around. One time it was so painfully obvious and uncomfortable, I even told the gentleman that he wasn’t inconspicuous, told him I wasn’t stealing anything and asked him if I showed him my ID would he just leave me alone. Their theft prevention people are making the wrong judgement call. Honestly the only reason I think they do this is cause my husband has a lot of tattoos and big, stretched ears. That’s really the only thing that is remarkable about either one of us. Makes him feel super self conscious like he looks like a criminal. Especially when we are browsing in the children’s bedding area? My husband is currently texting me from Walmart at this instant complaining that he’s being followed around yet again. Nothing we can do can prevent people from judging us based on our appearances but I can tell you my husband specializes in loss prevention and he himself has witnessed theft in your store from other regular looking people and shows me what to look out for. So while you’re stalking my husband and I , your valuable merchandise is being swiped all around you. If you’d like some assistance protecting your stock I’m sure my husband would love to help. His same is Dennis. He’s never stolen a thing in his life. He’s a loving husband and father. I’m sure you can find him easily as you always have. He’s the one with the big holes in his ears. Have a nice day Walmart. You keep cracking down...
Read moreI just watched your employee who does the carts take the market 32 cart out of the cart area and put it next to a elderly persons car!? So then the elderly women had to remove it from the side of her carbin order to get in. Sad & Lazy. Inside I had a issue finding a employee or one that's not on their phone that could actual help me. Took 20 mins! Finally found one and I asked if I could get a perfume to which I was told that I needed another employee to get it out. Okay, can you get someone? Reluctantly she called someone. I was told to wait by the case. Now I understand why they are locked up and assumed it would be to prevent theft and that the employee would bring it to the register. I thought wrong. After about 15 mins this employee came and then struggled to figure out the case to then just gave me the perfume!? I said to the employee it's been almost 40 mins since I wanted to buy this and I've searched and waited all this time so you could just hand it to me!? The employee did not understand my point nor did I want to waste anymore time. I then went to the register and got in line and put my items on the belt. Then 5 mins later after finishing that to be told by the cashier they are going on break and to move my things to the next register they will help. I loaded all my things back in the cart and moved down to the next register to then be met with anger. I said I was told to move here? No I'm not open. I said okay? To where at that point a manager seeing the lines are back up told me to move back to my now orginal register!!!! I had it at this point. What a ridiculous...
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