If 0 star was an option I would definitely chose that. Order placed on Feb 12 and as per their shipping policy supposed to arrive within a week as it's just a shirt nothing custome made. Started calling them 3 weeks later for a whole week no clear and honest info from Gino. Got hold of another person who profusely apologized on his behalf and told me it's backordered and they have no idea when will be available. How honest is that? How difficult was it to give me a true information and even more inform me much earlier that it is backordered. Not a drop of respect and honesty in this company.
This in response to your response. My complaint is about your honesty and transparency. We all understand supply issues and that things can happen but none of that prevents you from good and honest communication with your clients....
Read moreI went to Gaspard to purchase a Cassock as a new pastor. Gaspard served me extremely well! A lot of my pastor colleagues and their churches go to Gaspard for any church decor needs. They have crazy custom made apparel and seasonal decor of all kinds for churches. Their customer service is great as well, including rewards programs that keep discounts coming and gives incentives for upgrading older paraments. Most of all, they’re family owned and operated and will continue to be. Come to Gaspard for all of your...
Read moreMy husband is a Lutheran pastor and was in need of a new alb. Patty was a great host. She listened to his needs/wants and helped us make the right purchase. Nothing would fit him off the rack so she took his measurements and in a week and a half a new alb custom-suited for him arrived. It looks great and he...
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